Long Nguyen
Guest Service Agent
Talent
Calistoga, NapaMember since December 9, 2022
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About
I am a passionate and dedicated individual with a background in Hospitality Management from César Ritz College in Switzerland. I have experience in the F&B and Room Division departments during my internships.
Experience
- F&B Trainee: Suan Long AG in Zurich, Switzerland
- Providing suggestions for food or drink choices to diners
- Taking feedback from diners - Cleaning tables and preparing spaces for future diners
- Carrying drinks and food from the kitchen or bar area to the tables
- Memorizing the food menu and wine list as well as any nightly specials
- Setting tables throughout the shift
- F&B Trainee: OX Grill & Restaurant in Interlaken, Switzerland
- Providing excellent customer service during their dining experience
- Providing suggestions for food or drink choices to diners
- Taking feedback from diners - Cleaning tables and preparing spaces for future diners
- Prepare the drink
- Carrying drinks and food from the kitchen or bar area to the tables
- Memorizing the food menu and wine list as well as any nightly specials
- Setting tables throughout the shift
- Room Division Trainee: Indian Spring Spa & Resort in Calistoga, United States
- Spa Front Desk
- Reservation Agent
Education
Bachelor of International Business in Hotel & Tourism Management - César Ritz Colleges
