Blair Hoashi
Manager on Duty/Front Office Manager II
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About
Help manage 26 Front Office Service Agents and Bell/Valet Staff as the mid shift manager. Main responsibilities include managing daily room inventory and handling client and employee issues.
Experience
Manager on Duty/Front Office Manager II - Hilton Doubletree Alana Waikiki - Waikiki
(2022-09)
Help manage 26 Front Office Service Agents and Bell/Valet Staff as the mid shift manager. Main responsibilities include managing daily room inventory and handling client and employee issues.
- Help with blocking rooms and assist with setting up group reservations
- Handle guest problems, complaints, and reservation issues
- Create reservations when needed
- Handle weekend parking and valet tabulations
- Conduct monthly Upgrade Fee Audit and monthly cookie report
- Manage monthly Security and Safety training
- Assist with employee schedules and payroll
Guest Services Manager / Night Auditor - Aston Waikiki Beach Hotel - Waikiki
(2022-02 - 2022-09)
Handled the night audit as the overnight service manager.
Bell/Valet Ambassador - The Espacio Hotel - Waikiki
(2019-01 - 2022-01)
Bell Valet for Hawaii's second Forbes 5 Diamond hotel. Involved in attaining its first 5 Diamond ranking.
Time share sales - Hilton Grand Vacations
(2016-01 - 2019-01)
Sold $1.3 MM in first year of production.
Management Trainee - Sheraton Hotels
Assistant Manager - Sheraton Princess Kaiulani
Assistant Vice President, Branch Manager - First Hawaiian Bank
Education
Hilo High School
BA - University of Denver/University of Hawaii
University of Oregon School of Law
