Bob Krafve

Results-driven Facilities Director with 23+ years of progressive leadership experience managing complex, high-traffic facilities and large maintenance crews across multi-site operations. Proven track record directing all aspects of grounds, building, and infrastructure maintenance for public venues, athletic complexes, and cultural institutions — with direct accountability for safety compliance, budget performance, capital projects, vendor relationships, and staff development. Adept at building high-performing teams, implementing preventive maintenance programs, and maintaining meticulous asset records.

Known for a hands-on field presence, strong crew accountability, and a consistent ability to keep public-facing environments safe, functional, and well-maintained.

Facilities Director - The Ecotarium - Worcester, MA

(2025-02)

Direct all grounds, building, and infrastructure maintenance across a public-facing outdoor/indoor museum campus — paralleling the multi-environment demands of municipal and institutional facilities management.

• Supervise maintenance staff and external contractors; set daily work schedules and enforce quality and safety standards with direct, on-site accountability.
• Coordinate facility inspections and manage preventive maintenance schedules for building systems, water infrastructure, mechanical equipment, and site grounds.
• Maintain comprehensive asset inventory and service logs; analyze operational trends to drive process improvements and reduce downtime.
• Ensure full compliance with OSHA standards, environmental regulations, and building codes across all operational areas.

Facilities Director - The Hanover Theatre & Conservatory for the Performing Arts - Worcester, MA

(2017-02 - 2025-02)

Led all grounds, building, and event infrastructure maintenance for a high-traffic public venue, managing seasonal preparation, exterior site upkeep, and rapid event turnovers under tight timelines.

• Hired, trained, scheduled, and formally evaluated maintenance and custodial staff; maintained direct field involvement alongside crew to ensure quality outcomes.
• Managed preventive maintenance records, incident reports, and service logs with precision to meet regulatory compliance requirements.
• Oversaw procurement and inventory of supplies and equipment; managed vendor contracts and secured competitive bids to ensure on-time, within-budget project delivery.
• Administered departmental budget including labor and supply costs; reported regularly to senior leadership on budget status and operational performance.

Facilities Director - Bayside / Montachusett / Greendale YMCA - Worcester, MA

(2010-05 - 2017-02)

Managed grounds and facility operations across three active Worcester-area sites — overseeing outdoor areas, athletic fields, parking lots, and all public-facing grounds maintenance simultaneously.

• Led full hiring, training, scheduling, and performance evaluation lifecycle for maintenance staff across all locations; cultivated a culture of safety, accountability, and quality workmanship.
• Implemented and managed preventive maintenance programs and inventory systems across all sites, ensuring all equipment and vehicles were properly serviced and operational at all times.
• Coordinated seasonal operations including snow removal and summer grounds programs; managed capital projects from initial bidding through permitting and contractor supervision.
• Maintained compliance with all applicable licenses, permits, health codes, and state and local regulations across three concurrent locations.

Compliance Officer / Facilities Director - Westborough State Hospital - Westborough, MA

(2008-07 - 2010-05)

Managed maintenance department operations with a dual focus on safety compliance and operational efficiency.

• Administered Capital Asset Management System (CAMIS); coordinated work orders to keep all building systems and infrastructure properly maintained and operational.
• Conducted employee performance evaluations and competency assessments; enforced accountability standards across all field operations.

Facilities Director - America West Arena – Phoenix Coyotes (NHL) - Phoenix, AZ

(2005-03 - 2008-07)

Managed all facility and grounds operations for a major professional sports and entertainment arena, coordinating large maintenance crews in a high-volume, fast-paced event environment.

• Oversaw seasonal changeovers, event preparation, and year-round preventive maintenance of the arena's infrastructure, mechanical systems, and exterior grounds.

Facilities Director - RBC Center – Carolina Hurricanes (NHL) - Raleigh, NC

(2000-01 - 2005-03)

Directed full facility and grounds operations for a premier multi-use arena, managing maintenance staff, contractor relationships, and building systems across a demanding active event schedule.

• Maintained meticulous maintenance records and compliance documentation; oversaw capital improvement projects from scoping through completion.

High school deploma