Bonnie Bowman

Accomplished Team Leader with years of experience optimizing operations, and managing staff. Proven expertise in strategic merchandising and exceptional customer service. Skilled in inventory management, POS systems, and mentoring teams. Authorized to work in the US for any employer

Direct Support Professional - Firefly Supported Living & Employment Services - El Dorado Springs, MO

(2026-04)

A direct support professional striving to meet the company goal to empower adults with intellectual & developmental disabilities to live independently & thrive in their communities.

• I assist clients with their chore & instead of just doing things for clients, you teach them independent life skills like cooking, cleaning, managing money, and personal hygiene.
• I help provide transportation to appointments, help clients access community resources, and assist with their Individual Support Plan.

Store Team Leader/Owner/Operator - In and Out-Let, LLC - El Dorado Springs, MO

(2020-09 - 2026-01)

Responsible for discount retail business by purchasing returned, overstock, or liquidation pallets and selling them from large bins, using a daily price-drop model.

• Leader to the Team sourcing inventory, organizing store layout, setting pricing, managing customer service, and processing transactions.

In Home Care Provider - At Home Independence - El Dorado Springs, MO

(2019-06 - 2020-08)

• Assisted client with making a grocery list and shopping including cooking meals
• Aided with personal hygiene and getting dressed for daily activities
• Clean house and do laundry
• Assure client was on time for Dr. Appointments

Overnight Stocker General Freight/dry Goods - Walmart - Nevada, MO

(2019-02 - 2020-08)

Responsible for receiving, sorting, and placing merchandise onto shelves to ensure the sales floor is fully stocked and organized.

• Worked as a Team in maintaining inventory accuracy and ensuring products are available for customers

Office Receptionist / Scheduler / Bookkeeper - Johnson County Appliance INC - Olathe, KS

(2013-07 - 2019-01)

• Responsible for scheduling and monitoring of service call requests.
• Plan and schedule appointments with customers.
• Respond to service requests from our service providers via online portal and telephone.
• Coordinate and schedule service calls with technicians.
• Maintain Service schedule.
• Place calls for work authorizations with service providers.
• Keep track of model numbers and serial numbers for customer.
• Answer inbound telephone calls.
• Enter service claims in Quickbooks or Manufactures site to claim warranty claims and service contracts for payment.

In Home Caregiver - Private pay - El Dorado Springs, MO

(2013-01 - 2015-07)

• Private Elderly Care Provider for Maternal Grandmother
• Provide daily care including meals, bathing, giving medications, and meeting other needs
• Scheduled help with transportation to and from doctors for continuing health care
• Encouraged and hosted visits from clients family, friends, Pastor, and extended Church family
• Coordinated with the Hospice in Home Care Team to assure the greatest comfort care for 99-year-old Grandmother throughout declining health.

In-Home Personal Caregiver - Private pay - El Dorado Springs, MO

(2012-01 - 2012-12)

• Assist with helping change from pajamas to daily clothing
• Prep and serve meals for client
• Create activities to help pass time (puzzles, coloring books, games)
• Help with any other needs of elderly lady with onset of dementia
• Assure the client had proper hygiene and cleanliness

Store Manager - The Pittstop LLC

(2007-04 - 2011-12)

• Manage total store level operations, including hiring, training, disciplining, and scheduling.
• Handle daily bank deposits, bookkeeping, payroll, and processed accounts payable.
• Coordinate inventory control, ordering/receiving merchandise.
• Responsible for daily store operation.
• Work directly with vendors to order, confirm, and verify merchandise shipment/receiving
• Set, maintain, and follow planograms set by companies, franchises, or vendors.
• Build displays, install promotional material, and stock product.

Manager - Jump Oil CO - El Dorado Springs, MO

(1999-11 - 2007-03)

Started out as a store clerk/cook and was promoted to store manager. Jump Oil Company was owned by Jason Miltenberger. Phone (314)709-0450.

• Responsible for day-to-day store operations.
• Handled daily bank deposits, logs, and payroll.
• Interviewed, hired, trained, scheduled, and supervised store employees.
• Organized invoices/bills and bookkeeping to be mailed to corporate office for processing.
• Managed all aspects of merchandising, including ordering, stocking, and merchandise displays.

Clerk / Cook - Casey's General Store - El Dorado Springs, MO

(1989-06 - 1999-11)

Casey's was a franchise store operated as J-K Investments owned by Jon and Kathy Risdal. Phone (417)883-8739

• Responsible for daily kitchen operations, including preparing food, stocking, and transactions.
• Controlled kitchen inventory and ordering.
• Handled customer service and sales transactions.
• Maintained clean store appearance.

High school diploma - El Dorado High School (1981-08 - 1985-05)