Bora Bayraktar

Retail Sales Associate

Summary: Educated, professional with several years of experience in communication, retail sales and IT, customer oriented with a focus on satisfaction, plus proficient in all Microsoft applications and retail/supply chain/logistics/delivery operations

Skills

• Interpersonal skills
• Proficient multitasking skills and prioritizing
• Strong time-management and organization skills
• Information processing, documentation and formatting skills
• Proactive approach to problem-solving

Follett Bookstore (NYU Bookstore NoHo)   August 2023 – September 2023

Retail Sales Associate

• Operated cash register, accepting cash, credit or financial aid payments
• Carried and straightened merchandise, stock shelves, price merchandise and assisted in setting up displays and signs
• Pick, process and pack orders for shipping
• Provided customer service functions for online pickups

• Delivered a wide range of packages and goods promptly and efficiently throughout NYC, ensuring timely and accurate deliveries to customers' doorsteps.
• Navigated busy city streets with precision and safety, utilizing a delivery bike to provide exceptional service and meet customer expectations.

IT Technician

• Established strong relationships with all departments and colleagues.
• Designed, implemented, and evaluated computer-based systems, processes, components, and programs.
• Identified, analyzed, and responded to user needs for the selection, creation, evaluation, and administration of computer-based systems.
• Maintained strong working relationships with the leadership team, change agents, and other division teams.
• Provided support to users and was the first point of contact for error reporting.

• Oversaw all sales duties, from greeting customers to answering questions.
• Recommended products or merchandise to help customers.
• Provided solutions to concerns regarding products.

Istanbul Technical University | Associate degree in Computer Systems