Brandon Liepins

Engaged customers to identify their needs and provide personalized product recommendations that supported purchasing decisions. Delivered high-quality customer service in a fast-paced retail environment, particularly during high-volume periods such as back-to-school and campus events. Built positive customer relationships by answering questions, addressing concerns, and creating an engaging and welcoming shopping experience.

Sales Associate at University of Kentucky Bookstore (2026-08 – Present)

• Engaged customers to identify their needs and provide personalized product recommendations that supported purchasing decisions.
• Delivered high-quality customer service in a fast-paced retail environment, particularly during high-volume periods such as back-to-school and campus events.
• Built positive customer relationships by answering questions, addressing concerns, and creating an engaging and welcoming shopping experience.
• Supported sales performance by maintaining product availability, restocking merchandise, and ensuring organized and visually appealing displays.
• Collaborated with management and team members to meet daily operational needs and provide a consistent customer experience.
• Resolved customer concerns professionally and efficiently to maintain satisfaction and encourage repeat business.

Sales Associate at New Balance (2025-05 – Present)

• Leveraged product knowledge to educate customers, answer questions, and support confident purchasing decisions.
• Delivered personalized customer service to build rapport and create positive shopping experiences.
• Identified and resolved customer concerns effectively, strengthening customer satisfaction and retention.
• Collaborated with management and team members to support daily sales goals and overall store performance.
• Maintained product availability and presentation through inventory management and strategic restocking.

Sales Associate at Adidas (2023-06 – 2023-11)

• Identified customer needs and recommended products to drive sales and create personalized shopping experiences.
• Leveraged product knowledge to communicate value, address customer questions, and influence purchasing decisions.
• Built strong customer relationships through proactive engagement and needs-based selling.
• Contributed to individual and team sales goals in a fast-paced, results-driven environment.

Bachelor's Degree in Finance & Management – University of Kentucky (2027-12)