Brandon Shorter

I know a little about forklift and scissor lift working in a burrito plant in Texas but I was never certified , management was way to busy to take the time approving me but continue to let us use them . It’s been a while but I would get the hang of it again . I’m very reliable . I take pride in being responsible . Always looking to work and always looking to learn

Route Driver at Waste Management (2023-06 – Present)

• Delivered products to assigned locations on established routes, ensuring timely and accurate delivery
• Managed inventory levels and maintained accurate records of product quantities for efficient route planning
• Developed strong relationships with customers, providing exceptional service and addressing any concerns or issues promptly
• Implemented a new routing system that optimized delivery routes, resulting in a XX% reduction in fuel costs
• Performed routine vehicle inspections and maintenance to ensure safe operation of the delivery vehicle
• Collaborated with warehouse staff to load and unload products onto the delivery vehicle efficiently
• Resolved customer complaints or inquiries regarding deliveries, demonstrating excellent problem-solving skills
• Maintained cleanliness and organization of the delivery vehicle at all times to uphold company standards
• Utilized handheld devices or software applications to track deliveries, update order status, and capture electronic signatures from customers
• Adhered to all traffic laws and safety regulations while operating the delivery vehicle on public roads
• Coordinated with dispatchers or supervisors to communicate any delays or changes in the delivery schedule promptly
• Ensured accuracy of invoices by verifying delivered items against purchase orders before obtaining customer signatures for proof of receipt
• Managed cash transactions accurately when collecting payments from customers upon product delivery
• Conducted regular checks on delivered products for quality control purposes, reporting any damaged goods immediately
• Collaborated with sales representatives to identify opportunities for upselling or cross-selling additional products during deliveries
• Maintained detailed records of mileage, fuel consumption, and other relevant data related to daily operations
• Followed established procedures for handling returned merchandise from customers according to company policies
• Safely operated specialized equipment such as lift gates or pallet jacks when required for loading/unloading heavy items
• Assisted in training new route drivers on company policies, procedures, and best practices
• Collaborated with warehouse personnel to ensure accurate picking and packing of orders for delivery
• Implemented safety measures and best practices to minimize the risk of accidents or injuries during deliveries
• Participated in team meetings or training sessions to stay updated on new products, promotions, or operational changes

Route Driver at E.A. Sween (2019-02 – 2023-05)

• Delivered products to assigned locations on established routes, ensuring timely and accurate delivery
• Managed inventory levels and maintained accurate records of product quantities for efficient route planning
• Developed strong relationships with customers, providing exceptional service and addressing any concerns or issues promptly
• Implemented a new routing system that optimized delivery routes, resulting in a XX% reduction in fuel costs
• Performed routine vehicle inspections and maintenance to ensure safe operation of the delivery vehicle
• Collaborated with warehouse staff to load and unload products onto the delivery vehicle efficiently
• Resolved customer complaints or inquiries regarding deliveries, demonstrating excellent problem-solving skills
• Maintained cleanliness and organization of the delivery vehicle at all times to uphold company standards
• Utilized handheld devices or software applications to track deliveries, update order status, and capture electronic signatures from customers
• Adhered to all traffic laws and safety regulations while operating the delivery vehicle on public roads
• Coordinated with dispatchers or supervisors to communicate any delays or changes in the delivery schedule promptly
• Ensured accuracy of invoices by verifying delivered items against purchase orders before obtaining customer signatures for proof of receipt
• Managed cash transactions accurately when collecting payments from customers upon product delivery
• Conducted regular checks on delivered products for quality control purposes, reporting any damaged goods immediately
• Collaborated with sales representatives to identify opportunities for upselling or cross-selling additional products during deliveries
• Maintained detailed records of mileage, fuel consumption, and other relevant data related to daily operations
• Followed established procedures for handling returned merchandise from customers according to company policies
• Safely operated specialized equipment such as lift gates or pallet jacks when required for loading/unloading heavy items
• Assisted in training new route drivers on company policies, procedures, and best practices
• Participated in team meetings or training sessions to stay updated on new products, promotions, or operational changes
• Implemented safety measures and best practices to minimize the risk of accidents or injuries during deliveries
• Collaborated with warehouse personnel to ensure accurate picking and packing of orders for delivery
• Maintained a professional appearance and demeanor while interacting with customers at all times

Sanitation Lead at Ajinomoto (2017-03 – 2020-05)

• Provided technical guidance and mentorship to team members, fostering their professional growth and improving overall productivity
• Collaborated with product managers to define project requirements, scope, and timelines
• Evaluated new technologies/frameworks/tools for potential integration into existing systems or future projects
• Mentored junior developers by providing guidance on coding best practices and architectural design principles
• Implemented performance optimization techniques (e.g., caching mechanisms) resulting in improved application response time by XX%

Night Manager at Arby's (2007-09 – 2017-02)

• Oversaw daily operations of a busy restaurant, ensuring smooth and efficient service
• Managed a team of XX staff members, providing training, coaching, and performance evaluations
• Developed and implemented standard operating procedures to improve efficiency and consistency in service delivery
• Maintained high standards of cleanliness, sanitation, and safety throughout the restaurant
• Created employee schedules to optimize staffing levels while meeting business demands
• Monitored inventory levels and placed orders for food, beverages, supplies, and equipment as needed
• Implemented cost control measures to reduce waste and minimize expenses without compromising quality
• Collaborated with the kitchen staff to develop new menu items based on customer preferences and market trends
• Ensured compliance with all health codes, licensing regulations, and labor laws
• Handled customer complaints or concerns promptly and effectively to ensure customer satisfaction
• Conducted regular meetings with staff to communicate goals, provide feedback, address issues or challenges
• Achieved XX% increase in sales by implementing targeted marketing strategies such as promotions or special events
• Improved table turnover rate by XX% through effective floor management techniques during peak hours
• Implemented a reservation system that improved guest experience by reducing wait times during busy periods
• Led a team in achieving an average customer satisfaction rating of XX% through exceptional service delivery
• Developed strong relationships with vendors resulting in cost savings of XX% on food purchases
• Trained staff on proper serving techniques resulting in an increase in upselling opportunities by XX%
• Increased online presence through social media campaigns resulting in a XX% boost in reservations made online
• Implemented cross-training program among front-of-house employees leading to increased flexibility during peak hours

Bachelor of Criminal Justice in Criminal Justice – Fisher College (2025-01)

GED – Gedtestingservices (2016-09 – 2016-09)