Brandon Vong

Licensed Property & Casualty Insurance professional with a strong work ethic and a reputation for solving difficult problems. Experienced in insurance sales, customer relationship management, and hospitality operations. Known for taking initiative, adapting quickly in fast-paced environments, and applying knowledge gained through professional and personal experiences to everyday challenges.

Licensed Property & Casualty Insurance Agent - Farmers Insurance

(2021-01)

• Manage daily inbound and outbound client communications regarding policies, renewals, and service requests.
• Educate clients on insurance products and coverage options tailored to their needs.
• Build and maintain long-term customer relationships through exceptional service.
• Generate and follow up on leads to support agency growth and retention.
• Utilize Salesforce CRM to manage customer accounts and opportunities.
• Create reports and organize client data using Microsoft Excel and Microsoft Office.

Bartender / Barback / Busser / Floater - The Bassment

(2022-01)

• Deliver exceptional service in a high-volume craft cocktail and speakeasy environment.
• Prepare premium cocktails while maintaining speed, quality, and consistency.
• Thrive under pressure while serving large guest volumes during peak business hours.
• Support multiple operational roles including bartending, barbacking, bussing, and floor support.
• Demonstrate a strong work ethic by stepping into additional responsibilities whenever needed.
• Apply problem-solving skills to resolve guest concerns and operational challenges.

High School Diploma - Glenbard North High School (2014-01)