Brandy Burch

Dedicated administrative professional with extensive experience providing executive support, coordinating operations, maintaining records, and ensuring regulatory compliance within state government and educational environments. Proven ability to manage multiple priorities, support leadership teams, coordinate communications, maintain confidential information, and deliver exceptional customer service. Skilled in database management, scheduling, document preparation, and process improvement.

Recognized for strong organizational skills, attention to detail, and the ability to build productive relationships with diverse stakeholders.

GOVERNMENT ANALYST 1–TRAINING DIVISION - Florida State Fire Marshal’s Office

(2023-02)

• Maximize procedures and best practices to optimize efficiency within the training division, leveraging excellent problem-solving skills.
• Optimize initial authorization processes for services, ensure compliance with regulations, and improve workflow.
• Monitor and enforce adherence to rules, policies, and industry standards to strengthen regulatory compliance.
• Improving workflow, documentation processes, and operational efficiency to support departmental goals and enhance service delivery.
• Develop and deliver targeted training programs that increase compliance and reduce workplace incidents.

BOARD OF DIRECTORS MEMBER - Micanopy Academy Charter School - Micanopy, FL

(2007-08)

• Evaluate discrepancies and implement prompt, solution-based corrective action plans to improve operations.
• Liaise with board members to influence policy decisions, enhance fundraising efforts, and increase organizational visibility.
• Drive alignment with the mission and augment the school's values, goals, and strategic vision.
• Record, compile, summarize, and analyze data to support informed decision-making for School Board leaders.
• Ensure strict confidentiality by securely handling financial records and sensitive organizational data in compliance with company policies and regulations.

SENIOR SECRETARY – BUREAU OF FIRE STANDARDS AND TRAINING - Florida State Fire College - Ocala, FL

(2021-06 - 2023-02)

• Administered expert guidance on the Bureau's FCDICE database to enhance user proficiency and system navigation.
• Reviewed and approved certification applications precisely to ensure strict adherence to regulatory standards.
• Managed multi-line phone systems to facilitate professional and effective communication with diverse stakeholders.
• Advised clients on Florida Statutes and Administrative Codes to ensure clarity on legal and compliance requirements.
• Maintained audit-ready spreadsheets to support record accuracy and regulatory compliance.

SECRETARY – BUREAU OF FIRE STANDARDS AND TRAINING - Florida State Fire College - Ocala, FL

(2019-02 - 2021-06)

• Issued Firefighter certifications in compliance with state regulations to uphold high educational standards.
• Evaluated Fire Certification Task Books to verify adherence to Florida fire codes and certification criteria.
• Processed FCDICE database profile updates to ensure the accuracy and security of account changes.
• Addressed customer inquiries professionally, delivering accurate and timely information to enhance customer satisfaction and support business operations.
• Assisted in obtaining facility inspection certifications by coordinating documentation, conducting audits, and ensuring adherence to regulatory compliance standards.

HOUSEKEEPER - Bureau of Fire Standards and Training - Ocala, FL

(2018-05 - 2019-02)

LETTER CARRIER - United States Postal Service - Gainesville, FL

(2007-04 - 2008-04)

Earned 22 credits toward an associate degree - Santa Fe Community College

Completed multiple intermediate-level courses - Florida State Fire College

High School Diploma - Gainesville High School