Breeanna Frye

Reliable and detail-oriented professional with healthcare, customer service, and administrative experience. Experienced communicating with patients, insurance companies, dental offices, and customers; entering and maintaining information; handling confidential records; and working with healthcare software. Familiar with OpenDental and comfortable learning new computer systems and procedures.

Organized, dependable, and able to manage multiple tasks while providing friendly and professional service.

Dental Insurance Verification Specialist at DENTALOGIC (2024-01 – 2025-12)

• Verified patient dental insurance eligibility, benefits, and coverage before appointments.
• Communicated with patients, dental offices, and insurance companies regarding insurance and coverage questions.
• Entered and updated patient demographic and insurance information accurately.
• Used OpenDental and other computer systems to review and maintain patient records.
• Processed and reviewed ADA dental procedure codes as part of insurance verification.
• Researched coverage questions and worked with insurance companies and dental offices to resolve discrepancies.
• Maintained confidentiality when handling patient and insurance information.
• Managed multiple verification requests while maintaining accuracy and meeting deadlines.
• Followed established procedures and learned new insurance terminology, systems, and processes.

Office Support & Traffic Control Planning Assistant at SITE BARRICADES (2025-01 – Present)

• Provide administrative support in a busy office environment with multiple projects and deadlines.
• Respond to emails and communicate with sales representatives and internal team members to gather information and answer questions.
• Enter, review, and maintain project information and documentation accurately.
• Assist with scheduling, paperwork, records, and general office responsibilities.
• Maintain organized digital files and project documentation.
• Review information for missing or inconsistent details and follow up when clarification is needed.
• Learn and apply company-specific processes and computer systems.
• Manage multiple priorities while maintaining accuracy and meeting deadlines.

Graphic Design Lead at DUSK FALLS (2024-07 – Present)

• Coordinate multiple projects while managing deadlines, revisions, and changing priorities.
• Communicate with team members to gather information, clarify requirements, and resolve questions.
• Maintain organized digital files and project materials.
• Work independently while keeping team members informed of project progress.
• Learn new software and workflows as needed.

Freelance Graphic Designer & Illustrator (2019-01 – 2023-12)

• Communicated directly with clients to understand project needs, answer questions, and discuss revisions.
• Managed multiple projects and deadlines while maintaining organized files and documentation.
• Worked independently to complete projects accurately and on schedule.
• Adapted to different client needs and learned new software and workflows.

Customer-Facing Roles

Approximately 3 Years

• Assisted customers in busy environments while maintaining a friendly and professional attitude.
• Answered questions, addressed concerns, and worked with team members to resolve problems.
• Developed strong communication, patience, teamwork, and problem-solving skills.
• Learned to remain organized and helpful while handling multiple customer needs.

Bachelor of Visual Arts & Design in Visual Arts & Design – UNIVERSITY OF NORTH TEXAS (2022-12)