Office Administration - SMS, INC. aka Nevada Sports Brokers - Reno, NV
(2014-07 - 2024-04)
- Performed administrative duties including data entry, file updating, database building, and record keeping to ensure efficient office operations
- Prepared legal documents and managed daily office tasks, supporting compliance and workflow
- Managed payroll for the legal department and sales team, ensuring timely and accurate payments
- Facilitated sales, new client sign-ups, client upgrades, and account servicing to drive client satisfaction
- Completed heavy data entry daily, maintaining accuracy and supporting business processes
Data Entry Specialist - Committee to Elect Paul McKenzie - Reno, NV
(2014-03 - 2014-11)
- Processed heavy data entry and managed high volume outgoing phone calls to support campaign operations
Owner - High Desert Title Services II - Reno, NV
(2003-01 - 2006-12)
- Managed field work and conducted title searches, delivering organized reports to major lenders and recording documents at Nevada Recorder's Offices
- Provided information about products or services, processed orders, and resolved customer complaints to enhance client satisfaction
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation of inquiries and actions taken
- Ensured client needs were met by verifying appropriate changes or resolutions were implemented
- Determined charges for services, collected payments, arranged billing, and solicited sales of new or additional services or products
