Brenda Hebert

Experienced Executive Assistant with over 18 years of supporting C-suite executives and optimizing business operations. Skilled in calendar management, travel coordination, expense reporting, and confidential administrative support. Adept at streamlining processes, enhancing productivity, and serving as a trusted partner to leadership teams.

Strong problem-solving abilities, excellent communication skills, and a proactive approach to executive support. Passionate about driving efficiency and ensuring seamless operations in fast-paced environments.

Executive Assistant – President, Emergency Medicine & Hospital Services

SCP Health-Lafayette, LA

August 2023 to Present

Demonstrate multitasking skills in facilitating higher management with several tasks, such as scheduling, reviewing, prioritizing, and responding to correspondences, acting as gatekeeper and gateway for the President and assisting with calendar management for the Core Operations Leadership. Arrange travel for multiple executives and managing expense reports. Leverage project management skills in coordinating several tasks/assignments within the assigned parameters.

• Coordinated and implemented administrative support in alignment with a newly established Field Operations Divisional organizational structure.
• Provided executive support through project management.
• Provided high-level administrative support to executive team, managing calendars, scheduling meetings, and coordinating travel arrangements
• Prepared and edited correspondence, reports, and presentations for executive team using Microsoft Office Suite
• Managed confidential information with utmost discretion and maintained strict confidentiality protocols
• Managed expense reports for executives by accurately tracking expenses, reconciling receipts, and submitting timely reimbursement requests
• Collaborated with cross-functional teams to coordinate projects or initiatives led by the executive team
• Maintained a professional image of the executive office through effective communication with internal staff members as well as external stakeholders such as clients or vendors
• Acting administrative Chief of Staff (Field Operations Team)

Executive Assistant – Chief Financial Officer/ Owner

Eagle Pest Control & Chemical Inc.-Abbeville, LA August 2005 to July

2022

Demonstrate multitasking skills in facilitating higher management with several tasks, such as scheduling, reviewing, prioritizing, and responding to correspondences, acting as gatekeeper and gateway for the owner, and assisting with calendar management. Arrange travel for the owner and manage expense reports. Design and execute effective training programs.

Steer marketing efforts to promote business products. Leverage project management skills in coordinating several tasks/ assignments within the assigned parameters. Deliver proactive support to the accounting department, including billing and collections.

Utilize technical expertise in supporting IT maintenance.

Selected Accomplishments

• Played a vital role in increasing collections by approximately 45% through effective policy changes.
• Improved productivity reduced human errors, and lowered costs by implementing technology changes, such as transitioning to a paperless environment.
• Implemented a customer portal enhancing payment and scheduling options, improving customer satisfaction.
• Developed and adjusted company policies, managing documentation internally to reduce reliance on external sources and associated costs.
• Designed and Excel report and dashboard to efficiently manage employee production, commissions, and provide essential business data for accounting purposes, reducing production time from 8 hours to 30 minutes, significantly enhancing accuracy for the accounts payable department.
• Implemented tools that streamlined financial reporting and decision-making processes, contributing to improved operational efficiency and cost.
• Created, maintained, and delivered training procedures and materials for internal and external stakeholders, including vendors and educational institutions.
• Provided executive support through project management and attendance at community service events, projects, and fundraisers.

Bachelor of Science in Information Technology 

University of Phoenix - Remote October 2021 to March 2023

Associate of Arts in Foundations of Business Management 

University of Phoenix - Remote

January 2009 to December 2011