Brenda Lopez Slavin

Dynamic healthcare professional with a proven blend of strong coordination skills, medical expertise, and a vibrant, patient-centric approach. Adept at guiding patients through procedures and administrative processes, ensuring a seamless and welcoming experience. Committed to enhancing patient satisfaction while maintaining operational efficiency.

Front Desk Coordinator at Ladner Facial Plastic Surgery (2026-02 – Present)

• Deliver a luxury-level patient experience by greeting patients and visitors, managing check-in/check-out process, and ensuring exceptional front desk service.
• Process patient payments, collect balances, post charges, and reconcile daily financial transactions with precision.
• Capture and catalog high quality before and after patient photography in accordance with clinical standards, privacy regulations, and HIPAA requirements.
• Support daily clinic operations through administrative tasks, filing, scanning, sterilization assistance, and coordination with clinical and surgical team.

Patient Care Coordinator at Shah Aesthetic Surgery (2013-03 – 2024-10)

• Cultivated and maintained relationships with potential patients, delivering detailed procedural information and ensuring a smooth pre- and post-procedure journey.
• Managed surgeon schedules and effectively coordinated client experience strategies.
• Oversaw billing processes, performance metrics, and weekly reporting.
• Played a pivotal role in enhancing patient satisfaction and streamlining the patient journey.

Medical Assistant at Associates of Otolaryngology (2012-01 – 2013-03)

• Prepared patients for testing, monitored vital signs, and ensured accuracy in presenting test results.
• Updated patient charts and maintained exam room readiness with appropriate supplies.
• Administered allergy injections, assisted in procedures, and facilitated communication with hospitals and physician offices.

Medical Assistant at Colorado Heart & Vascular (2009-01 – 2011-12)

• Monitored vital signs, conducted diagnostic testing, and managed electronic charting (including converting 10,000 paper charts to electronic records).
• Streamlined telephone communications by screening and directing calls efficiently.
• Maintained organized and up-to-date patient records.

Bachelor's in Biology & Business – University of Colorado, Denver (2010-05)

Associate's Degree – Mesa State University (2007-05)