Brenda :]

Efficient administrative professional with customer service expertise and good multi-tasking abilities. Motivated to positively impact business operations by effortlessly maintaining top notch service, paperwork, and overall quality of service. Excellent listener, focused on improving, excellent outside-the-box thinking. Friendly, engaging personality and supportive service to customers and team members.

Prestige Beauty Advisor at Ulta Beauty (2023 – Present)

• Assisting in maintaining attractive product displays, ensuring the store is organized, and keeping product sections fully stocked.
• Cross-Selling – Introducing customers to complementary products, such as pairing skincare with makeup or haircare with tools, to boost sales.
• Assisting with in-store events, promotional activities, and beauty workshops, driving customer engagement and brand loyalty.
• Demonstrating product usage through makeup applications, makeovers, and skincare consultations to enhance the customer experience.

Sales & Media Relations at MoonPenny Boutique (2024 – Present)

• Meeting and exceeding sales goals by promoting products and upselling complementary items.
• Gaining and utilizing in-depth knowledge of store merchandise to assist customers with informed decisions.
• Creating appealing displays to highlight new collections, promotions, and seasonal trends.
• Promoting brand awareness through personal posts and collaborations that engage your audience
• Producing high-quality photos and videos for social media platforms that align with the brand's aesthetic.
• Accurately embodying the brand's image and values through professional modeling.
• Working closely with photographers, stylists, and creative teams to bring the brand's vision to life.
• Understanding fashion trends and coordinating outfits to complement the brand's aesthetics.

Barista at Auto Mocha (2025 – Present)

• Prepared and served high-quality espresso and coffee beverages in a fast-paced environment.
• Delivered excellent customer service by creating a welcoming atmosphere and building relationships with regular patrons.
• Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
• Handled cash and credit transactions accurately, balancing drawers with minimal discrepancies.

High School Diploma – Eastmont High School (2019)

Certification in Arts

Certification in Google digital marketing / media

Certification in Motion Graphic Design/ Creative Director