Brennan Smith

Maintain accurate documentation, uphold program standards, and create a supportive learning environment Communicate complex concepts—such as biological risk, impairment, and high-risk choices—in accessible, learner-centered ways Lead structured, motivational-interviewing-based sessions to support behavior change and informed decision-making

Prime for Life Instructor at Ethical Assessment Center (2025-12 – Present)

• Maintain accurate documentation, uphold program standards, and create a supportive learning environment
• Communicate complex concepts—such as biological risk, impairment, and high-risk choices—in accessible, learner-centered ways
• Lead structured, motivational-interviewing-based sessions to support behavior change and informed decision-making

Sales Development Representative at NICE Systems INC (2024-09 – 2025-09)

• Guided clients through complex decisions, de-escalating concerns and ensuring best-fit solutions
• Helped develop sales approach for a new software product suite
• Exceeded expectations for opportunities by 200% in the first month
• Developed relationships with international clients
• Built and refined sales cadences for new product using statistical data
• Leveraged market research to identify potential clients, aligning solutions with individual needs

Mail Carrier at United States Postal Service (2021-09 – 2024-09)

• Ensured confidentiality and accuracy of sensitive information
• Managed delivery for 600+ homes daily, demonstrating precision and reliability under strict deadlines
• Memorize over 20 routes of 500-1200 homes and associated addresses with precision
• Increased route efficiency by 34%
• Mentored new hires in all aspects of the job

Sales Associate at Sherwin-Williams (2018-03 – 2021-01)

• Established and developed customer relations
• Received, compiled, and delivered dozens of orders daily, on a stringent schedule
• Trained new employees
• Ensured customer satisfaction regarding products and service
• Contributed to record-setting 35% increase in premium product sales

Bachelor of Science in Business Administration – University of The People (2024-01)

Associate of Science in Computer and Information Sciences – Weber State University (2021-04)