Brian Mc Vey

Strategic and results-oriented Implementation and Onboarding Specialist with over 15 years of experience in high-stakes operational environments, including SaaS delivery technology and emergency communications. Expert in Architecting Onboarding Frameworks and Leading technical implementations to accelerate time-to-value for Enterprise Account Management. Proven success in Stakeholder Management and KPI Tracking, specializing in Cloud Technology adoption and scaling infrastructure in fast-paced, high-growth startups.

Sr. Sales Development Representative - Supervisor at SKIPCART (2019-12 – 2022-12)

• Lead the end-to-end Implementation Management and Onboarding Frameworks for the delivery fleet, reducing time-to-value for platform users.
• Partner with Enterprise Account Management teams at AutoZone, 7-Eleven, and Whataburger to ensure seamless Cloud Technology integration and stakeholder alignment.
• Managed the Project Management lifecycle during the $100M+ acquisition by 7-Eleven, focusing on scalability and standardized infrastructure technology.
• Execute rigorous KPI Tracking for driver onboarding funnels to optimize early-stage value realization and mitigate friction in the customer journey.

Freelance Writer at FREELANCE WRITER (2015-12 – Present)

• Educate diverse audiences by authoring specialized technical articles for national magazines, focusing on complex systems and institutional frameworks.
• Architect high-quality documentation for Digital Experience Platforms to ensure consistent user onboarding and knowledge transfer.
• Mitigate documentation gaps by creating scalable content frameworks for alumni and law enforcement stakeholders.

Communications Unit Lead Instructor at CITY OF SAN ANTONIO (2018-06 – 2019-12)

• Lead the training and supervision of the 911 Communications unit, architecting standardized documentation for emergency response protocols.
• Architect wellness and performance tracking frameworks for 911 staff to improve team reliability and mitigate high-stress operational risks.
• Oversee the Implementation Management of new communication software to ensure functionality and reliability across the unit.

Adjunct Faculty at ADLER UNIVERSITY (2016-03 – 2016-07)

• Educate graduate students by designing comprehensive Forensic Psychology curricula, utilizing pedagogical Onboarding Frameworks for academic success.
• Partner with university stakeholders to ensure compliance with ethical codes and diagnostic standards in classroom implementation.

Adjunct Faculty at TRINITY CHRISTIAN COLLEGE (2016-02 – 2016-05)

• Architect online educational platforms focusing on ethical leadership and criminal justice systems for remote implementation.
• Supervise coursework research and technical projects, managing student KPIs to ensure academic value realization.

Adjunct Professor at WESTWOOD COLLEGE (2015-01 – 2016-12)

• Support curriculum architecture for the Criminal Justice Program, streamlining the onboarding process for new students.
• Mitigate academic friction through individual mentorship and tailored implementation of learning resources.

Chicago Police Officer at CHICAGO POLICE DEPARTMENT (2004-11 – 2014-03)

• Lead complex homicide and gang investigations, utilizing rigorous Project Management techniques to manage evidentiary data and surveillance assets.
• Partner with community stakeholders to implement local safety programs and mitigate urban crime through proactive intelligence gathering.
• Manage tactical implementation for high-profile international events, including the 2012 NATO Summit, ensuring operational infrastructure reliability.

Master's Degree in Police Psychology (MAPP) – ADLER SCHOOL OF PROFESSIONAL PSYCHOLOGY (2013-01)

Bachelor of Science in Law Enforcement and Justice Administration – LEWIS UNIVERSITY (2010-01)