Brian Pastor

Operations executive with 15+ years of leadership experience building teams, growing service organizations, and improving financial and operational performance. Career results include 20% growth in the active patient base, a 20% improvement in operational efficiency, and a 10% cost reduction. Experienced in rebuilding leadership teams, supporting multiple locations, developing business partnerships, and maintaining service quality through organizational change.

Executive Director - Suncrest Hospice

(2025)

• Grew the active patient base 20%, from 100 to 120, within the first year.
• Rebuilt the entire staff and recruited three directors, establishing a new leadership team.
• Selected to provide leadership and operational support to Suncrest’s Boston location.
• Delivered month-over-month reductions in pharmacy costs, strengthening expense control.
• Lead daily operations, workforce planning, performance management, and director development across service and administrative functions.
• Oversee budgets, resource allocation, and operating performance; use growth, staffing, and expense data to guide business decisions.
• Partner with department leaders on regulatory compliance, quality improvement, audit readiness, and resolution of service concerns.
• Develop referral partnerships with external organizations to support business growth and coordinated service delivery.

Director of Operations - Eldercare Home Care - New Jersey

(2024 - 2025)

• Directed operations serving 100 clients, leading six direct reports and an indirect workforce of 300+ caregivers across staffing, quality, finance, and business development.
• Achieved a deficiency-free accreditation survey from the Commission on Accreditation for Home Care.
• Improved operational efficiency 20% and reduced costs 10% through workflow improvements.
• Maintained client satisfaction above 90% through service coordination, proactive communication, and staff performance management.

Operations Program Director - Healogics at Mountainside Medical Center - Montclair, NJ

(2022 - 2024)

• Rebuilt the team and redesigned workflows for a hospital-based program, increasing new patient volume 50% and patient healing rates 40%.
• Led community outreach that ranked the clinic first in division-wide education initiatives.
• Entrusted with oversight of the largest regional facility in Syracuse, NY, and mentored three new Program Directors across the tri-state area.

Executive Director - The Bristal Assisted Living at Waldwick - Waldwick, NJ

(2021 - 2022)

• Served as founding Executive Director, building the team and executing operating and business growth plans.
• Increased occupancy from 50% to 80% within 10 months and secured 37 move-ins in one year, generating more than $600,000 in monthly revenue.
• Implemented retention programs that improved staff stability and increased resident satisfaction 50%.

Executive Director - CareOne at Morris Assisted Living - Morris Plains, NJ

(2020 - 2021)

• Recruited during the COVID-19 crisis to stabilize operations, lead emergency response, and maintain business continuity.
• Led a cross-functional emergency response team, implemented safety protocols, and helped the community earn industry recognition through HCANJ Advanced Standing Status.

Executive Director - Arden Courts of Morris County - Whippany, NJ

(2017 - 2020)

• Directed community operations, hired five directors, reorganized departmental leadership, and reduced staff turnover to under 2%.
• Increased resident satisfaction 38%; led event programming that generated 200+ referrals and 80 move-ins over three years.

Assisted Living Director - Sunrise Senior Living at West Essex - Fairfield, NJ

(2014 - 2017)

• Promoted from Director of Memory Care to oversight of a 70-resident community, leading service quality, staff training, and compliance.
• Maintained operational consistency through leadership transitions and strengthened departmental accountability.

Bachelor of Arts - Family & Child Studies | Family Services Concentration - Montclair State University (2011)