STK Atlanta / The One Group
2016 – 2019
Server/Floor Manager
STK – Atlanta, Georgia
- #1 in venue server for highest check average, and beverage check average.
- Promoted to Manager and supported new servers during rush, double seating and large parties.
- Opened and closed restaurant on Mondays and Tuesdays to support upper management and reconciled end of night reports, and check outs.
- Private Event Captain for large parties and restaurant buy outs.
Starr Restaurants
2010 – 2016
Lead Server/Trainer
Morimoto & Buddakan NYC
2012 – 2016
- Lead Server from 2012 to 2013 and managed training of all new hires for FOH.
- Prioritized customer experienced and educated them on menu items and best pairings.
- Senior Server from early 2013 to late 2014, included supporting in management of opening and closing duties, restocking items, and monitoring dining room for optimal atmosphere.
- Trained new hires at Morimoto upon 2016 opening from April-June.
Training Server
Makoto – Miami, Fl
2011 – 2013
- Provided senior server training to new hires in outlier market for posh, Japanese concept.
- Created training programs, and implemented company policy and culture while assisting in server and support staff hiring and development
- Led FOH SOP development for FOH onboarding process.
Starup/Opening Training Server
Dandelion – Philadelphia, Pa
2010 – 2011
- Appointed Lead Shift Server for new British pub concept.
- Assisted with floor manager duties including ensuring compliance of health and safety codes, FOH ambiance, and optimizing customer experience.
- Check averages consistently 10% above average.
