Briana Perry

Versatile, patient, and detail-oriented professional with experience in food service, customer service leadership, and resident care. Skilled in managing fast-paced environments, delivering exceptional service, and maintaining strong communication with residents, customers, and team members. Dedicated to creating welcoming, safe, and positive environments while ensuring efficiency and attention to detail.

Dining Room Server - Benchmark Senior Living - Norwood, MA

(2025-11)

• Take meal and beverage orders from residents while providing friendly and attentive service.
• Serve food and drinks in a professional and timely manner.
• Relay resident meal orders accurately to the chef and kitchen staff.
• Maintain knowledge of dietary restrictions, allergies, and special meal accommodations.
• Perform dining room and kitchen side work duties, including setup, cleaning, stocking, and sanitation.
• Assist in preparing dining areas to maintain a clean, welcoming environment for residents and guests.

Customer Service Representative / Team Leader - Jordan's Furniture - Avon, MA

(2021-08)

• Manage opening and closing procedures, scheduling, and accounts receivable paperwork.
• Resolve customer concerns in-store and through phone/email communication.
• Operate internal systems and maintain efficient daily workflow operations.
• Handle customer purchases, transactions, and service requests professionally.
• Support team operations and maintain high standards of customer satisfaction.