Briania Reaves

Friendly and detail-oriented healthcare professional with experience in pharmacy, patient care, and customer service. Skilled in patient communication, insurance verification, maintaining accurate records, HIPAA compliance, and providing exceptional service in fast-paced healthcare environments. Bachelor's degree in Healthcare Administration.

Pharmacy Technician - CVS Health

(2024-06 - 2026-06)

• Assisted patients with prescription questions and provided excellent customer service.
• Verified insurance information and resolved billing issues.
• Answered phone calls and communicated with patients, providers, and insurance companies.
• Worked efficiently in a fast-paced healthcare environment.

Certified Nursing Assistant

(2023-03)

• Delivered quality patient care and monitored patient conditions.
• Communicated effectively with nurses, providers, patients, and families.
• Documented patient information accurately while maintaining confidentiality.

Customer Service Associate/Cashier - Lowe's Home Improvement

(2021-05 - 2022-08)

• Delivered outstanding customer service.
• Processed transactions accurately.
• Assisted customers with product selection and problem resolution.

Bachelor of Science - Healthcare Administration - Coastal Carolina University

Associate of Science - Horry-Georgetown Technical College