Brinda Patel

Case Manager- assisteo home health, Phoenix, Az

(10/2021- current)

Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
Effectively communicated with physicians regarding patient needs, performance, medications and changes.
Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.

(10/2021- current)

Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
Participated in on-call rotations to deliver after-hours care.
Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.

(03/2021- 09/2021)

Implemented and monitored effectiveness of interventions to assist patients in regaining and maintaining optimal health.
Referred patients to medical specialists and coordinated patient care with social workers, case managers and mental health professionals.
Provided education to patients and family members in health promotion, disease prevention and birth control methods.
Ordered and interpreted laboratory and diagnostic tests to provide appropriate follow-up care.
Conducted physical exams and health screenings.
Evaluated patient histories, complaints and current symptoms.
Conducted screenings, diagnostic treatment and rehabilitative services on primary health care team.
Discussed care plans with patients and explained test results and proper use of medications.
Explained medications and side effects to patients, family members and caregivers and thoroughly reviewed physician-ordered tests.

Manage care coordination and promote communication among patients, social workers, PT/OT therapists, and hospital staff.
Focuses on increasing referrals by focusing and providing excellent service to patients and building relationships with hospital case managers, primary care referral liaison, patients and caregivers.
Evaluate and create a treatment plan to fit individual goals and healthcare standards.
Coordinate care for patients to receive appropriate, high-quality care with reasonable results.
Actively involved in training new nurses with proper techniques, educating them about current standards of patient care, company’s operational procedures and safety protocols.
Treat and follow treatment plan for pressure ulcer, vascular and diabetic ulcers.

Worked as a lead RN for orthopedic program and implemented surgeon's protocol.
Effectively involved in training new nurses, educated them regarding current standards of care, and company’s policies and procedures.
Coordinated care with clinicians and providers to design and manage effective care plans for all patients.
Effectively involved in managing support services and promoting communication among social workers, PT/OT therapists, and patients.
Evaluated treatment plans against individual goals and healthcare standards.
Educated patients and family members about different treatment plans and care approaches, to reduce hospitalization.

(06/2006- 09/2015)

Created caring and compassionate environment for patients receiving chemotherapy, and IV infusion for their cancer.
Infused chemotherapy as ordered by physician's based on patient’s cancer treatment protocol.
Educated patients on nutrition precaution with neutropenic patients, medication side effects and proper skin care and treatments after radiation.
Coordinated care with MSW and music therapy for community resources and emotional support.
Provided care for patients that were recovering from medical or surgical procedures, and those requiring wound care, ostomy care, pressure ulcer treatment and pain management.
Educated and informed patient and family in easy to understanding terms regarding the course of care and medications regimen, including side effects.