Pharmacy Technician at Tom Thumb (2024-05 – Present)
- Optimize pharmacy workflow by managing data entry, medication dispensing, labeling, and packaging.
- Answer incoming phone calls and addressed questions from customers and healthcare providers.
- Modify patient profiles to include current medications and insurance details.
- Facilitate pharmacy transfers to ensure seamless continuity of care for incoming patients.
- Identify potential issues and discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Contribute to the reduction of prescription wait times by promptly addressing refill requests, urgent needs, and insurance authorization.
- Collect payments from customers at counter and drive thru window with efficiency and good customer service.
- Support inventory activities through cycle counts and separating expired medications.
- Restock any filled prescriptions that have been canceled or on shelf for 13 days.
Warehouse Associate at Edward Don & Company (2024-05 – Present)
- Operate various types of equipment such as forklifts, pallet jacks, or cherry picker and voice picking system Jennifer to pick products throughout the facility.
- Exceed productivity targets on a daily basis while maintaining high standards for accuracy and safety.
- Manually/mechanically load materials on trucks for shipment.
- Collaborate with management to make picking more efficient and easier by suggesting picking tools placed around the warehouse.
- Consistently lift materials weighing 50-100lbs.
Cashier/Stocker at Shell Gas/ C-Store (2023-01 – 2024-10)
- Provide a positive customer experience with fair, friendly, and courteous service.
- Build relationships addressing customer needs to make product recommendations to increase sales.
- Collects payments on POS system, verifies age for alcohol/tobacco purchases
- Engages with vendors and drivers with a positive attitude
- Promptly unloads trucks and deliveries
- Sorts and restocks products on shelves and in the backroom
- Keep products faced and shelving free of misplaced items or trash.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Team Lead at WhiteWater Express Car Wash (2023-11 – 2024-05)
- Received payments/maintained customer accounts in the computer system
- Provided exceptional customer service by recommending customers on service options, pricing, and saving opportunities through memberships and promotional info.
- Manage car wash supplies and materials inventories for timely replenishment.
- Inspects and test wash systems to verify safety and quality.
- Evaluate and apply chemicals and use high pressure wash and scrubbers to prep cars before washing and perform detailed cleaning/vacuuming of interior/exterior.
Pharmacy Technician at Walgreens (2023-04 – 2024-05)
- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Run automated machinery (robots) required to pre-sort and package medications in support of the fulfillment site.
- Identifies and communicates issues to senior level staff as appropriate.
- Restocked pharmacy shelves with accuracy to ensure correct medications are picked
- Assist the pharmacists by questioning/verifying the accuracy of dosing when filling orders.
- Locate, count, verify quantities, affix labels to medications
- Pack and manifest orders in shipping department
- Cross-trained and provided support across ALL departments of micro fulfillment pharmacy: Order filling, Manual/ Auto Packaging, Sorting, Manifesting, Replen, Operating robot machinery.
- Filling 650+ daily prescriptions in high-volume micro fulfillment pharmacy environment.
Warehouse Associate at UNFI (2023-01 – 2023-03)
- Select a variety of products and transports products throughout the warehouse on electric pallet jacks
- Utilized an RF Scanner and label printer to accurately pick products
- Assists other departments with work activities (Refrigeration/Freezer)
- Maintained order selection performance standards of speed and accuracy with minimum damage
- Ensures the labels and pallets are accurate
- Manually shrink wrap finished product and stage in front of the correct shipping dock.
Pharmacy Technician at Partners Pharmacy (2022-08 – 2023-01)
- Performed various pharmacy operational activities with strong commitment to accuracy and efficiency
- Developed and implemented improvements to pharmacy shipping department to ensure routes left on time as Shipping Department Lead
- Trained other techs on shipping system and delegated tasks between the team
- Used Frameworks,Docutrak, Microsoft office systems for manifestation of routes
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved third-party billing/adjudication issues.
- Located, counted controlled/non controlled drugs to fill orders
- Precisely measured and combined ingredients for sterile compound prescription orders.
- Performed order/adjudication modifications as instructed by pharmacists
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions and final destination routes
Warehouse Associate II at HD Supply Maintenance Facility (2020-03 – 2022-08)
- Worked in multiple departments including case pick, shipping, receiving, returns, loading, order processing, and replenishment.
- Operated material handling equipment to move inventory within the facility
- Used a voice picking system, RF scanner to accurately locate and pick customer orders, label, wrap, and stage finished products.
- Exhibited physical agility by moving, lifting and carrying heavy objects and materials unassisted. (100lbs)
- Examined and inspects items for wear/defects, notifies management of inventory issues, unusual or complex problems
- Returns misplaced products to proper storage areas.
