Brittany Badger

Results-driven professional with extensive experience in estimating, preconstruction, and commercial construction, including quantity takeoffs and cost analysis. Proven ability to manage hard-bid pursuits independently and secure new business through strategic sales and client relationship management. Adept at reviewing plans, developing pricing strategies, and cultivating subcontractor relationships to ensure competitive and compliant bid submissions.

Eager to leverage expertise to drive project acquisition and contribute to Henderson-Scott's continued success in the Houston market.

Freight forwarder at RCBReliable llc. (2019-07 – Present)

• Utilized load boards for efficient freight management.
• Managed BOL (Bill of Lading) processes.
• Leveraged QuickBooks for financial tracking.
• Employed Salesforce for customer relationship management and sales.
• Cultivated and maintained strong client relations.
• Oversaw client management initiatives.
• Operated load portals for shipment visibility.
• Drove client procurement through strategic sales efforts.
• Executed sales strategies to expand customer base.
• Implemented marketing campaigns to enhance brand presence.
• Spearheaded business development initiatives.
• Conducted B2B sales to secure new accounts.
• Established and nurtured transportation relationships.
• Managed CRM (Customer Relationship Management) systems.
• Oversaw logistics operations, ensuring smooth transportation flow.
• Organized and maintained client accounts with meticulous attention to detail.
• Processed RFQs (Request for Quotations) and provided quotes.
• Delivered exceptional customer service to a diverse clientele.
• Generated comprehensive reports on operational performance and sales metrics.

Logistics and dispatch at Amazon (2021-11 – 2024-07)

• Managed L1 support operations, ensuring seamless workflow.
• Utilized Amazon's internal Salesforce platform for sales and customer interactions.
• Collaborated effectively with various Amazon teams to optimize operations.
• Handled BOL (Bill of Lading) documentation and verification.
• Oversaw shipping and receiving processes, ensuring accuracy and efficiency.
• Provided transportation consultation to internal stakeholders.
• Facilitated clear and consistent interdepartmental communication regarding load status.
• Monitored and tracked loads to ensure timely delivery.
• Leveraged load boards for optimizing shipping routes and carrier selection.
• Compiled and presented detailed operational reports.

Contractor / Contracted Store manager at RNR Reliable Remodeling Services LLC. (2019-06 – 2021-09)

• Managed customer financing through Synchrony.
• Handled bookkeeping using QuickBooks.
• Utilized Stack CT for project take-offs and estimations.
• Employed iSQFT program for new commercial job procurement.
• Organized and managed client accounts and profiles.
• Maintained inventory of samples and managed pricing.
• Submitted billing statements accurately and on time.
• Generated detailed operational and financial reports.
• Oversaw purchasing, shipping, and receiving functions.
• Cultivated and maintained strong vendor relations.
• Provided sales and customer service support.
• Scheduled client quotes and installation appointments.
• Coordinated equipment rentals.
• Managed store opening, closing, and cleaning procedures.
• Handled logistics for materials and personnel.

small business developer / Dog Walker and Pet Sitter at Freelance (2017-10 – 2024-04)

• Established a brand centered on excellence and client satisfaction.
• Generated new client relationships through targeted marketing and referrals.
• Scheduled pet visits, field trips, and home stays.
• Organized client accounts and profiles for efficient management.
• Submitted billing statements promptly and accurately.
• Managed company expenses and maintained financial records.

Contracted Inspector at FEMA (2017-09 – 2019-02)

• Scheduled timely inspections with applicants to assess damage.
• Executed daily calls to coordinate with applicants and team members.
• Inspected applicant homes, meticulously documenting findings.
• Transcribed detailed inspection records using an inspector tablet.
• Submitted inspection records for review and processing.
• Prepared and submitted expense reports for fieldwork.
• Organized housing arrangements and managed expenses for field assignments.

Real Estate Photographer at Freelance (2014-01 – 2017)

• Scheduled photography appointments with real estate agents and homeowners.
• Coordinated meetings with clients to understand their specific needs.
• Developed a brand recognized for excellence, proficiency, and customer satisfaction.
• Edited and enhanced photos for marketing materials, websites, and social media platforms.
• Executed high-quality home photography and virtual staging videos onsite.
• Managed client billing and payment processing.

Guide & Owner at Houston Bike Tours (2013-01 – 2015-02)

• Led engaging group bike tours across 8 distinct historical routes in Houston.
• Arranged and scheduled client tours, ensuring optimal group flow.
• Executed weekly and daily equipment maintenance to ensure safety and functionality.
• Delivered historically accurate tour trivia and narratives to enhance the client experience.
• Maintained and updated the company website with current information and tour details.
• Managed all business expenses and financial operations.
• Procured payments for services rendered, maintaining accurate financial records.
• Arranged company expenses and account records for financial oversight.
• Implemented marketing strategies to increase tour bookings.
• Utilized QuickBooks for financial management.
• Recruited, hired, and trained new tour guides.

Sales Assistant at Coldwell Banker United, Griffin Realty & Associates (2013-08 – 2014-09)

• Organized and executed successful networking events to foster industry connections.
• Built and maintained company websites, ensuring professional online presence.
• Established and managed business email communications.
• Nurtured client relations through consistent follow-up, including 8 touches, client flyers, and monthly update letters.
• Developed innovative marketing presentations for clients.
• Constructed comprehensive business forms for new and current client packets.
• Arranged team-building events to enhance staff collaboration.
• Invented and defined the business brand and mission statement.

Outdoor extreme sports guide at Contractor for 5 different companies one of which was Nols (2009 – 2014)

Field tester at Marmot (2009 – Present)

Field tester at Patagonia (2009 – Present)

Field tester at Petzl (2009 – Present)

Field tester at Black diamond (2009 – Present)

Field tester at Sea to summit (2009 – Present)

Field tester at Mountain hardware (2009 – Present)

Field tester at Big agnes (2009 – Present)

Associates Degree in Liberal Arts – Houston Community College (2012 – 2012-05)

Bachelor's in environmental science & business marketing – University of Utah (2009 – 2011)

Real estate license – Champions real estate school (2014 – 2014)

Core marketing and business developement certification in In person work shops for real estate and business professionals – The core training.com (2012 – 2014)