Brittany Turner

Master's-prepared, board-certified Advanced Practice Registered Nurse with diverse experience spanning psychiatric mental health practice, healthcare leadership and management, clinical operations, education, case management, utilization management, and patient advocacy. Proven ability to provide evidence-based patient care while leading multidisciplinary teams, optimizing clinical operations, and supporting quality, safety, regulatory compliance, and patient-centered outcomes. Experienced in comprehensive assessment, care coordination, utilization review, healthcare navigation, staff education and development, program implementation, and advocacy for patients with complex healthcare needs.

Demonstrated leadership in developing clinical workflows, implementing best-practice standards, identifying barriers to care, and collaborating across healthcare systems to improve access, efficiency, continuity, and quality of care. Combines advanced clinical expertise with strong leadership, education, operational, and care management experience to effectively support patients, healthcare teams, and organizational goals.

Patient Advocate - SOLACE MEDICAL GROUP

(2026-07)

• Provide individualized patient advocacy and care coordination to support patients navigating complex healthcare needs and systems.
• Coordinate communication among patients, families, physicians, specialists, pharmacies, insurance plans, and healthcare organizations to promote continuity of care.
• Assist patients with navigating Medicare and insurance benefits, coverage requirements, prior authorizations, prescription medication access, and cost-saving resources.
• Coordinate durable medical equipment (DME) needs by reviewing coverage requirements, facilitating provider documentation, and communicating with medical suppliers.
• Research healthcare resources, financial assistance programs, community services, and patient support programs based on individual needs and eligibility.
• Educate patients and families regarding healthcare options, insurance processes, treatment-related resources, and next steps in their care.
• Identify barriers to care and develop individualized strategies to improve access to medications, medical equipment, specialty care, and community resources.
• Maintain thorough, timely, and professional documentation of patient advocacy activities, care coordination efforts, and communications.

Psychiatric Mental Health Nurse Practitioner - WELLPSYCHE MEDICAL GROUP - Sherman Oaks, California

(2023-05 - 2026-06)

• Conducted comprehensive psychiatric assessments for diverse patient populations.
• Prescribed medications while monitoring patient responses and side effects closely.
• Provided medication management and psychotherapy services to individuals with mental health disorders.
• Provided crisis intervention and support in acute psychiatric situations.
• Patient and family education on mental health conditions and treatment options.
• Monitored patient progress through periodic reviews of medical charts and lab results, ensuring timely adjustments to treatment plans.
• Coordinated referrals to community resources, facilitating access to necessary support services.
• Maintained accurate patient records utilizing electronic health record systems effectively.

Educator/Program Case Manager - CALIFORNIA STATE FIREFIGHTERS ASSOCIATION - Riverside, CA

(2024-10 - 2025-08)

• Conducted needs assessments to identify strengths and potential barriers, developing targeted student improvement plans.
• Provided mental health, socioeconomic, and academic resources and support.
• Determined client qualification for CALJOBs programs and services to ensure appropriate support.
• Designed and delivered curriculum, lesson plans and instructional materials for classroom teaching.
• Assessed student progress regularly through formal and informal assessments.
• Ensured compliance with federal regulations for emergency medical services, maintaining high standards of practice.

Vice President of Medical Practice Operations - STATERA HEALTH - Redlands, CA

(2022-09 - 2025-01)

• Directed strategic initiatives to enhance and optimize quality, safety and maximize mental health outcomes.
• Developed and enhanced healthcare delivery by streamlining medical care, implementing practice guidelines, systematized workflows and elevated treatment protocols.
• Implemented data-driven decision-making frameworks by standardizing, codifying and established evidence-based protocols.
• Collaborated with cross-functional teams to streamline operational processes, refine clinical protocols based on best practices and data of patient outcomes resulting in improved service delivery.
• Championed patient engagement strategies to foster community health partnerships, enhancing outreach and access to care.
• Analyzed market trends to identify opportunities for growth within existing markets or new ones.
• Implemented healthcare regulations, medical mandates and enforced governing healthcare policies.
• Spearheaded efforts to enhance customer service processes while ensuring compliance with quality assurance standards.

Psychiatric Mental Health Nurse Practitioner - BRAIN HEALTH USA - Van Nuys, CA

(2022-04 - 2022-09)

• Provided individual psychotherapy using evidence-based Cognitive Behavioral Therapy (CBT) to clients with mental health conditions.
• Conducted comprehensive psychosocial assessments and developed individualized treatment plans based on clients' clinical needs and therapeutic goals.
• Utilized CBT techniques including behavioral activation, exposure therapy, cognitive reframing, mindfulness, and relapse prevention interventions.
• Monitored client progress through standardized assessment tools, treatment outcome measures, and ongoing clinical evaluations.
• Educated clients and families about mental health conditions, CBT principles, stress management, and wellness strategies to promote long-term recovery.
• Maintained accurate, timely, and HIPAA-compliant clinical documentation, including assessments, progress notes, treatment plans, and discharge summaries.

Case Management/Utilization Review Nurse - REDLANDS COMMUNITY HOSPITAL - Redlands, CA

(2019-01 - 2021-01)

• Coordinated interdisciplinary care by collaborating with physicians, advanced practice providers, therapists, social workers, and insurance case managers to ensure high-quality, cost-effective patient care.
• Performed utilization review using evidence-based criteria (InterQual and/or MCG) to determine medical necessity, appropriate level of care, and continued stay authorization.
• Monitored patient progress throughout hospitalization, identifying barriers to discharge and facilitating timely transitions to home health, rehabilitation, skilled nursing facilities, hospice, or other appropriate levels of care.
• Developed individualized care plans to improve patient outcomes, reduce readmissions, and promote continuity of care.
• Reviewed medical records for documentation accuracy, regulatory compliance, and reimbursement requirements while ensuring adherence to CMS, Joint Commission, and payer guidelines.
• Educated patients and families regarding diagnoses, medications, treatment plans, community resources, and post-discharge care instructions.

RN Charge Nurse/Supervisor - SAN BERNARDINO COUNTY ARMC Family Clinic - CA

(2017-01 - 2019-01)

• Supervised nursing staff and coordinated daily clinical operations in across family health clinics, assisted providers with patient care, procedures, and complex medical and psychiatric management.
• Developed clinical competencies and assessment tools aligning with required standards of care. Provided education and training and measured proficiency.
• Monitored adherence to safety protocols, infection control, and medication administration measures.
• Streamlined patient flow, reduced appointment wait times across county clinics and optimized clinical safety standards by elevating patient risk management.
• Prepared clinic for regulatory compliance and inspections by ensuring documentation, workflows, patient safety, QA/QAPI.
• Provided clinical guidance and support and facilitated clinical problem solving for all healthcare clinics and staff.

Master of Science in Nursing (MSN) - Psychiatric Mental Health Nurse Practitioner - Azusa Pacific University (2021-12)

Bachelor of Science in Nursing (BSN) - Nursing - Loma Linda University (2014-03)