Brittney Adkins

Experienced Medical Office Receptionist and Certified Medical Assistant with 7+ years of clinical experience supporting patient check-in and check-out, appointment scheduling, telephone communication, vital signs, documentation, and EMR data entry. Skilled in Epic, Athenahealth, MediTech, and Tele-tracking, with strong customer service, organization, clinical data entry, and medical terminology capabilities.

Certified Clinical Medical Assistant (CCMA) - Sovah Health - Danville, VA

(2022-05 - 2023-10)

• Scheduled patient appointments and coordinated referrals to support continuity of care
• Managed prior authorizations and prescription refills while supporting timely patient follow-up
• Recorded vital signs and documented clinical information accurately in patient records
• Performed COVID, flu, and strep swab testing, injections, and urine dip testing
• Supported patients professionally during clinical visits and administrative interactions

Cardiac Technician - Sovah Health - Danville - Danville, VA

(2021-08 - 2021-11)

• Answered phones and relayed patient-related messages while supporting clinical operations
• Prepared patient charts for admission and ensured information was organized for timely check in
• Broke down charts for patient discharge and maintained accurate clinical documentation
• Used Medi Tech, Tele-tracking, and Cardiac Server electronic medical record systems

Medical Assistant - UNC Rex Healthcare - Eden, NC

(2020-11 - 2021-03)

• Scheduled surgical procedures and COVID testing while coordinating patient appointments
• Roomed patients and recorded vital signs to support efficient clinic visits
• Used Epic EMR to document patient information accurately and support clinical workflows
• Administered COVID vaccines according to clinical direction and established procedures

Certified Clinical Medical Assistant - Danville Primary Care Clinics - Danville, VA

(2020-01 - 2020-11)

• Scheduled patient appointments and coordinated referrals to support continuity of care
• Managed prior authorizations and prescription refills while supporting timely patient follow-up
• Recorded vital signs and documented clinical information accurately in patient records
• Performed COVID, flu, and strep swab testing, injections, and urine dip testing
• Supported patients professionally during clinical visits and administrative interactions

Diagnostic Service Specialist - Mako Medical Services - Henderson, NC

(2019-03 - 2019-07)

• Prepared patient specimens accurately for laboratory courier transport and processing
• Performed blood draws, urinalysis, bacteria cultures, and urine cultures following procedures
• Completed drug screens while maintaining accurate specimen handling and documentation

Medical Assistant (Extern) - Hampstead Family Medicine

(2018-11 - 2019-02)

• Greeted patients and completed check in and check out while providing professional customer service
• Answered phones, verified insurance, and scanned and faxed patient documents accurately
• Verified patient information and updated medical histories in electronic health records
• Recorded patient vital signs in the Athena Health Electronic Health Records system
• Performed EKGs, ear irrigations, drug screens, strep tests, and flu tests
• Administered flu shots, [US_DRIVER_LICENSE], and testosterone injections as directed
• Prepared and sanitized patient rooms while maintaining appropriate clinical supplies

Associate of Applied Science - Medical Assistant - Miller Motte College (2017-04 - 2019-02)