Brock Green

Assistant Manager experienced in venue operations and security management, improving shift handoffs and reducing overtime through data-driven labor forecasts. Manages closing procedures, inventory controls, and staff briefings for events of 20+ personnel while coordinating with emergency responders. Aims to apply operational discipline and team coaching to enhance safety and efficiency.

Security Manager at AfterDark Entertainment (The Marc) (2025-03 – 2026-05)

• Developed a written shift-handoff checklist that reduced missed prep tasks between teams.
• Built shift-by-shift labor forecast using past sales patterns to cut unnecessary overtime hours.
• Implemented weekly inventory spot-checks and corrected stock records to prevent ordering errors.
• Managed nightly closing operations for bar and floor teams, reconciling cash drawers and deposits.
• Directed nightly security briefings for 20+ staff, assigning zones and clarifying arrest and evacuation protocols.
• Trained new hires on radio procedure, and de-escalation scripts during four-week onboarding.
• Coordinated with local police on disorderly conduct cases, improving response times and case documentation.
• Implemented lockout procedures for VIP areas and reduced unauthorized entry attempts during events.
• Performed controlled crowd counts at peak shows, adjusted staffing levels to maintain safe egress paths.
• Coordinated with EMTs and on-site medics to triage injured patrons and expedite transfers to hospitals.
• Scheduled and ran weekly training drills on conflict de-escalation and emergency evacuation for 30 staff.
• Managed vendor badge issuance and revoked access for terminated contractors to tighten backstage security.

Business Management in Business Management – Texas State University (2023-08)