Brooke Marocco

My name is Brooke Marocco. I have worked and been in leadership and management for over 30 years now. My passion is Hospitality. I have been working in Hotels for years, loving the guests, training, employees and watching others succeed in different departments growing with the companies that I have worked for.

I am a great asset to any team and all departments. I have worked closely Front Desk, Sales, Food and Beverage, Marketing and large group sales. I would love to talk in person for an interview at any time.

Director of Catering

● Overseeing 11 different departments of company, every restaurant over 10 guests or more, feeding up to 5000

guests at events.

● Employee training, Banquet & Fine Dining Etiquette.

● Private homes, Resorts, Churches, Outdoor wedding and events

● Growing the business that never had catering to this extent, growth yearly by 25-50% starting at 20k and finishing in 3 years at 850k

General Manager of The Grand

● 10,000 residents in a 45 plus community, oversaw the Café, 350 bar events a year, breakfast, lunch and dinner restaurant on the golf course and outside catering to the community.

● Trained all new General Managers for the company. Forecasting, budgets, PNL, training for other managers, payroll for 150 plus employees. Scheduling for all FOH and BOH. Worked side-by-side with Executive Chef, creating recipes and helping with maintaining the kitchen.

● Client retention and growth outside community.

In the last 20 years I have been a trainer, educator and mentor to my teams. Guests and guests experience is my passion.

Cleveland State University. years ago