Brooke Posley

Adaptable hospitality professional with extensive experience in customer service, food and beverage, and retail environments. Skilled in multitasking, maintaining cleanliness, and supporting team operations. Demonstrates strong communication, attention to detail, and a commitment to delivering excellent guest experiences across high-volume settings.

Behavior Technician at Genesis (2026-05 – Present)

I provide direct, one-on-one behavioral therapy to clients with autism, collect daily performance data, and implement treatment plans designed by a Board Certified Behavior Analyst (BCBA).

Bartender/Server at Tgi Fridays (2025-06 – Present)

• Make drinks
• Prep work
• Open and close bar
• Serve all guest needs
• Run food correctly

Pantry Attendant at Aramark (2025-12 – 2026-05)

• Fill and clean coffee machines.
• Collect dirty dishes and replace dirty mugs and cups.
• Ensure pantry are stocked at all times.
• Maintain a clean organized pantry.

Cashier at Loews Hotels & Co (2023-04 – 2025-06)

• Cash out customers
• Assemble food
• Hand out orders correctly
• Hand out exact change and count drawer
• Maintain a clean and organized work environment
• Opening and closing duties
• Be a "floater", go where my coworkers needed extra help
• Put guest first

Tattoo Artist at Ink Spot Tattoo (2023-02 – 2023-04)

• Meet new clients
• Tattoo people
• Create tattoo designs from what ideas they bring me
• Maintain a sterile work environment

Quick Service Food and Beverage at MITSUKOSHI (2022-10 – 2023-02)

• Take orders
• Maintain a very pleasant attitude
• Make snow cones
• Hand out orders correctly
• Multitask
• Know menu items and answer questions about 3 different locations
• Make drink orders correctly

Server at T.G.I Fridays (2022-02 – 2022-09)

Greet customers, take orders, deliver food, cash out payments, clean, end of day duties

Retail Associate/Customer Service at Goodwill Industries (2020-10 – 2021-10)

• Sorting through various items daily
• Keeping a clean organized work area
• Cleaning and organizing the store
• Helping others with anything they need
• Taking payment and checking out customers

Crew Member at McDonald's (2018-07 – 2020-09)

• Helped train new employees
• Worked the cash register
• Communicated with customers
• Helped customers with orders
• Performed various administrative tasks
• Bagged meals for customers
• Made food
• Restocked items
• Took out trash and recycling
• Swept and mopped store
• Maintained a positive attitude

High school diploma – Francis Howell North High School