Brynn Scarbrough

Client-focused Esthetician Student and healthcare administration professional with 3+ years of experience in high-volume clinical environments. Currently pursuing Master Esthetics certification with advanced training in chemical peels, skin analysis, and medical-grade protocols. Proven track record of optimizing patient flow and elevating client satisfaction through expert calendar coordination and personalized care.

Eager to leverage a background in dental administration to provide exceptional support in a results-driven medical spa.

Financial Coordinator / Front Desk Support - Treehouse Dental - Highland, UT

(2021-05)

• Serve as the primary point of contact, delivering warm, professional front desk experiences for 50+ daily patients
• Manage high-volume appointment scheduling, confirmations, cancellations, and patient flow to optimize provider efficiency
• Process payments, insurance claims, and account balances accurately and discreetly using POS systems
• Verify insurance benefits and complete intake documentation in compliance with HIPAA regulations
• Communicate clearly with clients regarding services, treatment plans, pricing, and account questions
• Maintain organized, HIPAA-compliant patient records and contribute to office inventory tracking
• Collaborate with the clinical team to ensure seamless patient care and operational excellence

Hygiene Assistant - Stonehaven Dental - Lehi, UT

(2022 - 2023)

• Assisted dental hygienists with patient care, instrument sterilization, and treatment room preparation
• Supported chairside procedures, ensuring patient comfort and efficient workflow
• Maintained strict infection control and sanitation protocols in compliance with health regulations
• Communicated professionally with patients, providing education on oral hygiene and post-treatment care

Sales Representative - Hope Avenue - Lehi, UT

(2021 - 2022)

• Provided personalized customer service and product recommendations in a retail environment
• Processed transactions, managed inventory, and contributed to store merchandising and organization
• Built rapport with customers to enhance the shopping experience and drive repeat business

Front Desk Intern - Treehouse Dental - Highland, UT

(2021 - 2021)

Summer 2021

• Gained foundational experience in front desk operations, appointment scheduling, and patient communication
• Supported administrative tasks, including data entry, phone inquiries, and office organization

Master Esthetics Program - Master Esthetics - Skin Science Institute (2026-09)

High School Diploma - Skyridge High School (2018-08 - 2021-05)