Byrdbino_ 95

Hello my name is Russell Byrd a multifaceted professional with expertise in retail customer service, security, corrections, and logistics. With a well-rounded skill set developed over years of experience, I am a versatile professional adept in various domains. In retail customer service, I have excelled in addressing customer needs, resolving inquiries, and ensuring exceptional shopping experiences.

With my experience in customer service I’ve honed my skills in Microsoft Word, Excel, and PowerPoint with a typing skill set of (55 WPM). My background in security involves safeguarding assets, monitoring surveillance systems, and maintaining a secure environment. As a correctional officer, I have enforced facility regulations, managed inmate interactions, and contributed to rehabilitation efforts.

Additionally, I've ventured into logistics and delivery, where I've managed inventory, coordinated shipments, and served as a reliable delivery driver. My ability to adapt and excel in these diverse fields showcases my dedication, problem-solving capabilities, and commitment to delivering results.

Security Officer (Data Center Security Officer) - Allied Universal - Henrico, VA

(2026-05)

Monitored and secured a high-security data center facility by conducting patrols, controlling access points, verifying credentials, and monitoring surveillance systems. Responded to alarms, incidents, and emergencies while maintaining detailed activity and incident reports. Assisted with visitor management, enforced security protocols, and ensured the protection of sensitive technology infrastructure and confidential assets through strong situational awareness and professionalism.

Corrections Officer II - Haynesville Correctional Center - Haynesville, VA

(2023-12 - 2026-02)

• Enforce rules and keep order within prison. Supervise and stay alert to the activities of inmates.
• Inspect the facility and make sure that it meets security safety standards

Product Technician/Customer Accounts Advisor - Aaron's-Tappahannock - VA

(2021-08 - 2023-06)

• Delivery of merchandise to customers
• Assemble the customer’s brought items
• Accounts Advisor

Amazon Delivery Associate - Pl58 logistics - Henrico County, VA

(2021-03 - 2021-08)

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloading items from vehicles

Sales Associate - O'Reilly Auto Parts - Tappahannock, VA

(2020-11 - 2021-02)

Maintaining the sales floor, and keeping merchandise fronted, stocked, and clean, and cashier duties

Amazon Delivery Driver - Norrell Logistics - Chesterfield, VA

(2020-07 - 2020-11)

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloading items from vehicles

Grain Operator - Perdue Farms, Inc. - Tappahannock, VA

(2020-04 - 2020-06)

• Load grain onto trucks
• Test quality of grain

Corrections Officer - Haynesville Correctional Center - Haynesville, VA

(2018-12 - 2020-02)

• Enforce rules and keep order within prison. Supervise and stay alert to the activities of inmates.
• Inspect the facility and make sure that it meets security safety standards.

Allied Barton Security Officer - Allied Universal - Woodbridge, VA

(2017-06 - 2018-11)

• Observe and report suspicious behaviors on the premises.
• Document all maintenance issues on the premises
• Ensure all doors are closed and secured during hours of operation and after hours
• Assist customers with directions throughout the building.

Customer Service Delivery Driver - Aarons Rentals-Dumfries - Dumfries, VA

(2016-09 - 2016-12)

• Delivery of Rentals
• Putting together rental equipment bought by customers
• Moving in and out of rental equipment
• Customer Service

Lube Technician/Porter - Lustine Toyota and Dodge-Woodbridge - VA

(2015-01 - 2016-09)

Lot porter and lube & tire technician responsible for vehicle organization, lot maintenance, and basic automotive services including oil changes, fluid checks, and tire installation, rotations, and repair.

Sales Associate - Against All Odds - Woodbridge, VA

(2014-11 - 2015-03)

• Greet customer, Assist customers, Restock shelves, Unload truck and Stock the back.

Sodexo Mess Attendant - Sodexo - Quantico, VA

(2013-06 - 2013-08)

• Washed dishes and large pots
• Server of lunch and dinner for Officer Candidacy Cadets
• Stocked condiments, dishes, and cleaned mess hall
• Customer service skills needed dealing with troops

College - Information Systems - J Sargeant Reynolds Community College (2025-11)

High school diploma or GED - General Studies - Woodbridge High School (2010-09 - 2014-06)