Byung Lee
Registered Behavioral Therapist
Talent
Glen AllenMember since September 25, 2026
IT ticket documentationcustomer servicecommunicationMicrosoft productssales-orientedautonomousstrategicencouragingtraining developmentadaptable
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IT ticket documentationcustomer servicecommunicationMicrosoft productssales-oriented
About
Highly developed individual who takes the initiative in his training and progress. Background in communication, customer service, and critical thinking. Interest in furthering my abilities regarding client facing roles and management.
Experience
Registered Behavioral Therapist at Mosaic Pediatric Therapy (2025-09 – 2026-03)
- Applied ABA and behavior intervention plans for skill acquisition for children with autism.
- Data collection and graphing to monitor progress
- Communication with parents and collaborating with BCBA's to further training and support.
- HIPAA compliance and confidentiality.
Vendor Manager at Hee's Alteration (2016-09 – 2024-09)
- Created and sold vendor packages totaling over $200,000 based on end goal
- Maintained and fostered the relationship with GQ Menswear, Virginia State University, Petersburg Police Department, and more
- Developed a business model and website in 2020-2023 and managed over 1,000 weekly inquires for the google business account
Medical Scribe at Scribe X (2024-01 – Present)
- Documented complete information about examinations, treatment plans, lab results directly onto charts.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPPA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Accompanied physicians remotely through their day in fast-paced environments
Radiology Support Specialist at Rayus Radiology (2021-06 – 2022-03)
- Addressed customer inquiries and resolved complaints efficiently fostering trust and enhancing overall customer satisfaction
- Troubleshot and resolved technical issues while preparing radiological exam drafts for radiologists ensuring accuracy and efficiency
- Identified and reported urgent radiological findings, facilitating prompt communication between radiologists and hospitals for emergency cases.
Education
Data Analysis – University of Richmond (2019 – 2019)
Skills
Registered Behavioral Therapist

