Caleb Cossey

If you're seeking a mature driven, who thrives best in fast past environments, loves developing relationships with people, and looks for opportunities to execute in excellence , that is me .

EADO Big Boy Toys & Rentals

January 2018 - Current

Customer Engagement Manager

• Serve customers with their scooter rental needs. Including assisting with scooter and rental reservations in person and on the phone, reviewing rental contracts with customer, collecting payment, instructing renters on safety and use of equipment, assisted with guided tours and scavenger hunts in Eado district of Houston.
• Demonstrate great listeing and relationship building skills
• Assist with prospecting and marketing strategies
• Persuading relunctant customers through education and charm

Lupe Tortilla

September 2021 – July 2022

Dining Room Coordinator

• Quickly promoted to Dining Room Coordinator using proven sales abilities
• Effectively dealt with demanding customer base during high peak times and cycles
• Coordinated front restaurant needs including resolving seating challenges and escalating customers needs when necessary
• Offered customers with on the demand responses under pressure and in a fast paced environment, demonstrating effective communication
• Coordinated with management on times and restaurant volume and effectively liasioned with host staff
• Lead front area maintenance and inventory
• Coordinated server check in and check out and ensured shift transitions operated smoothly

College - Arkansas State University