Assistant Community Manager at Bryten Management (2025-12 – Present)
- Support daily administrative operations, ensuring smooth workflow and organization across departments
- Manage resident records, lease documentation, and data entry with a high level of accuracy
- Coordinate appointments, property tours, and internal scheduling needs
- Handle sensitive financial information, including payment processing and account tracking
- Assist with marketing and communication efforts, including online updates and outreach
Leasing Manager at Greystar Management (2022-01 – 2025-12)
- Oversaw daily office operations, including scheduling, communications, and team coordination
- Supervised and supported team members, improving productivity and workflow efficiency
- Managed high-volume calls, emails, and client inquiries with professionalism and timeliness
- Maintained organized records and ensured accurate documentation across systems
- Set goals and tracked performance metrics for team success
Financial Services Associate at Fidelity Investments (2022-10 – 2022-12)
- Assisted clients with financial account inquiries and transactions
- Maintained strict confidentiality and accuracy when handling sensitive data
- Provided timely, professional communication in a high-volume environment
Assistant Property Manager at Greystar Management (2021-06 – 2022-10)
- Maintained detailed financial and client records, ensuring accuracy and compliance
- Coordinated administrative processes including billing, reporting, and account reconciliation
- Resolved client concerns and handled complex situations with professionalism
- Assisted in overseeing daily operations and workflow management
Assistant Manager (Promoted from Leasing Agent) at MEB Management Services (2019-08 – 2021-05)
Promoted within 9 months for strong performance and leadership
- Managed administrative tasks including payments, documentation, and reporting
- Coordinated office operations and supported team efficiency
- Handled legal documentation and court-related administrative processes
Patient Coordinator at Southwest Eyecare (2018-03 – 2019-08)
- Managed scheduling, patient records, and front office operations
- Coordinated communication between patients and providers
- Processed payments and maintained accurate records
Consumer Escalations Case Manager at HP Inc. (2017-11 – 2018-03)
- Managed complex cases requiring detailed documentation and follow-up
- Coordinated communication across departments to resolve issues efficiently
- Maintained organized records and status tracking
