Candice Campolla

Professionally, customer satisfaction is the top priority. I am a team-building pro. I have a growth mindset when it comes to expanding clientele. I love implementing new or cutting-edge business and marketing strategies. I feel an ounce of respect and prevention goes further than a pound of restoration.

Marketing Manager and Co-General Manager at Servpro (2023-10 – 2025-07)

Facilitated the Administration department from scheduling and HR related tasks to speaking with high-profile or problem customers, speaking with adjusters about claims, and training new hires on estimating and invoicing. For Marketing management, maintained and established customer, agent, and vendor relationships. Set up marketing events and hosted CE courses in person and virtually.

• Facilitated Administration department scheduling and HR related tasks
• Managed high-profile and problem customer interactions
• Coordinated with adjusters on claims
• Trained new hires on estimating and invoicing
• Maintained and established customer, agent, and vendor relationships
• Set up marketing events and hosted CE courses in person and virtually

Agent at National General Insurance (2023-02 – 2023-10)

Sales & servicing of customer policies, upselling for additional products to fit customers' needs and budget. Outbound marketing to find prospects. Multitasking projects via three communication platforms at any given time. Memorization of company scripts and licensing guides.

• Managed sales and servicing of customer policies
• Upsold additional products to fit customers' needs and budget
• Conducted outbound marketing to find prospects
• Multitasked projects via three communication platforms
• Memorized company scripts and licensing guides

Vice President at Hornet Nonprofit (2020-01 – 2024-12)

Networking and curating relationships to procure funds to support the needs of students and athletes at HPISD. Exceeded projected goal of $20,000 for 2022-2023 budget in less than 6 months.

• Networked and curated relationships to procure funds
• Supported the needs of students and athletes at HPISD
• Exceeded projected goal of $20,000 for 2022-2023 budget in less than 6 months

Agent at New York Life (2021-01 – 2023-12)

Educated and conducted prospective client meetings, prepared plans with current clients to develop strategies to achieve financial goals. Provided guidance for life events by developing Plan A for favorable outcomes and Plan B for unforeseen circumstances. Strived to be a trusted partner for clients.

• Educated and conducted prospective client meetings
• Prepared plans with current clients to develop strategies to achieve financial goals
• Developed Plan A for favorable outcomes and Plan B for unforeseen circumstances
• Served as a trusted partner for clients

Marketing Manager at Midtown Motors (2014-01 – 2019-12)

Promoted sales and marketed inventory via social media platforms, maintained inventory on four web hosts, and facilitated online CRM inquiries. Prequalified customers for financing, shared in sales, and prepared contracts to be sent to the finance companies. Made collections calls, delivered titles and bonds.

• Promoted sales and marketed inventory via social media platforms
• Maintained inventory on four web hosts
• Facilitated online CRM inquiries
• Prequalified customers for financing
• Shared in sales and prepared contracts for finance companies
• Made collections calls
• Delivered titles and bonds

Associate's degree in Graphic Design – Amarillo College (2013-01 – 2013-12)