Caressa Moore

Dependable and hardworking professional with 19 years of experience in fast-paced customer service, food production, and retail environments. Brings strong knowledge of workplace safety, quality standards, inventory handling, and efficient workflow management. Experienced in supervising teams, training new employees, meeting production goals, and completing tasks accurately and on schedule.

Skilled at operating commercial equipment, following detailed procedures, and maintaining organized work areas. Proficient in Microsoft Office and recognized for reliability, teamwork, adaptability, and a strong work ethic. Eager to contribute to a warehouse or manufacturing team focused on safety, quality, and productivity.

Production Supervisor at Open Hand Atlanta (2018-08 – Present)

• Supervised production kitchen and packing staff, assigning daily tasks and ensuring production goals were met on schedule.
• Maintained clean, organized, and sanitized prep and packing areas in compliance with health, safety, and food sanitation regulations.
• Enforced proper food handling procedures, including time and temperature controls, to ensure product safety and quality.
• Coordinated ingredient preparation by accurately weighing and measuring ingredients according to standardized recipes and production specifications.
• Operated and monitored commercial kitchen equipment, including tilt skillets, ovens, grills, and stand mixers, to support efficient large-scale food production.
• Oversaw portioning, packaging, labeling, and presentation of food products to ensure consistency and compliance with quality standards.
• Assisted with batch production and coordinated workflow between kitchen and packing teams to maximize productivity and minimize downtime.
• Trained, supervised, and supported team members on food safety, quality assurance, sanitation procedures, and standard operating procedures (SOPs).
• Conducted routine quality checks to ensure finished products met company standards for appearance, accuracy, and food safety.
• Maintained inventory of ingredients and packaging supplies, reporting shortages and helping reduce waste through proper stock rotation and inventory control.

Stock Processor at Macys Logistics and Operations (2016-08 – 2018-03)

• Maintained organized inventory and ensured materials and products were accurately stocked, labeled, and readily available to support efficient warehouse operations.
• Assisted with training and mentoring new team members on warehouse procedures, safety protocols, and production standards to promote productivity and compliance.
• Consistently completed assigned warehouse tasks, including receiving and processing shipments, picking and packing orders, replenishing inventory, and maintaining a clean, safe work environment to support daily production goals.

COOK 2 at SODEXO (2011-01 – 2016-12)

• Ensured food was stored and cooked at correct temperatures using ovens, broilers, grills, and roasters, maintaining food safety
• Inspected and cleaned food preparation areas, equipment, and serving areas to ensure safe and sanitary food-handling practices
• Prepared sandwiches, carved meats, made soups, salads, and baked breads or desserts, supporting diverse menu offerings
• Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment, ensuring recipe accuracy
• Seasoned and cooked food according to recipes or personal judgment and experience, enhancing flavor and quality
• Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods, expanding menu variety
• Washed, peeled, cut, and seeded fruits and vegetables to prepare them for consumption, supporting meal preparation
• Expedited customer orders and prepared foods requiring short preparation times according to customer requirements, improving service speed

SALES ASSOCIATE at SIMPLY FASHION (2009-01 – 2010-12)

• Greeted customers and answered inquiries about the store and its merchandise, enhancing customer experience
• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires, increasing sales opportunities
• Computed sales prices, total purchases, and received and processed cash or credit payments, ensuring transaction accuracy
• Prepared sales slips or sales contracts, supporting efficient sales operations
• Managed inventory stock and requisitioned new stock, maintaining product availability

SALES ASSOCIATE at SEARS (2007-01 – 2009-12)

• Assisted customers with product selection, pricing, availability, and product information while providing a personalized shopping experience.
• Recommended products, processed orders, and supported sales through effective cross-selling and upselling.
• Prepared sales documentation, payment details, and order forms with accuracy and attention to detail.
• Resolved customer concerns and provided follow-up support to build loyalty and satisfaction.

High school or equivalent