Carey Allen

Truist Insurance Holdings / CRC Group / Systems Analyst

FEBRUARY 2024 - CURRENT, CHARLOTTE, NC (Remote)

Position requires me to be an SME for several insurance applications hosted by multiple vendors. Requires knowledge of application functionality, and also how each system integrates with others. I served as a technical liaison between business units and vendor technology teams—understanding system relationships, data flows, technical functions, and product features—while helping to implement new functionality across the organization.

Vertafore / Technical Consultant

JULY 2013 - FEBRUARY 2024, EAST LANSING, MI (Remote)

Part of the professional services team: managing technical implementations for multiple major insurance carriers in the US, providing consultation for delivering new application features, and implementing new products to keep the clients up to date with industry's best practices. On a daily basis, I work with multiple stakeholders gathering requirements, developing application tools, translating customer requirements to configuration, deploying the Sircon software suite and providing integration support for web-based API tools.

ICS Marketing Support Services / Programmer

NOVEMBER 2002 - JULY 2013, LANSING, MI

Part of an IT team responsible for developing fully customized web applications. I was involved in the entire software development life cycle including: analyzing a customer's system requirements, designing relevant database structures, front- and back-end web development, internal system testing, guiding external testing and validation, and deploying database and application code to multiple servers.

Central Michigan University / B.S. in Business Administration

SEPTEMBER 1998 - DECEMBER 2001, MT PLEASANT, MI

Concentration in Management Information Systems