Carletha Townes

Health Information Specialist with expertise in HIPAA compliance and regulations, healthcare data quality, and medical terminology proficiency. Skilled in navigating EHR software and managing document management. Achieved production quotas while maintaining accuracy and privacy standards. Strong communicator with a commitment to patient confidentiality.

Health Information Specialist I - Goodman Campbell Brain and Spine - Carmel, IN

(2025-01)

• Manage release of confidential medical records as requested by patients or providers, illustrating commitment to privacy standards.
• Create charts, collected reports. Imaging, and H&B for all patient's upcoming appointments.
• Collected, sorted and distributed mail to correct department.
• Relieved operator and transferred calls to appropriate destination.
• Release information to persons or agencies according to regulations.
• Utilized software programs such as Nextgen, document management, Availity, Intellichart and Careweb to accurately document patient information into electronic databases.
• Retrieved and filed patient medical records for physicians, technicians and other medical personnel.

Health Information Specialist I - Dana Farber Health System (Datavant)

(2021-06 - 2024-09)

• Performs responsibilities in accordance with Ciox and client specific Standard Operation Procedures.
• Administrative duties including handling incoming and outgoing mail request, handling incoming calls and communicate the mission, ethnics, and goals of the organization.
• Performed data entry of patient information into electronic health records, demonstrating proficiency in computer systems and software applications.
• Developed reports for management to track patient care activities, displaying strong organizational and analytical skills.
• Released information to persons or agencies according to regulations.

Health Information Specialist I - Eskenazi Hospital (Ciox) - Indianapolis, IN

(2019-09 - 2021-05)

• Managed release of confidential medical records as requested by patients or providers, illustrating commitment to privacy standards.
• Protected security of medical records to ensure that confidentiality was maintained.
• Reviewed records for completeness, accuracy and compliance with regulations.
• Released information to persons or agencies according to regulations.
• Utilized software programs to accurately document patient information into electronic databases.

Bachelor of Applied Science - Health Information Management - Western Governors University (2023-03)

Associate of Applied Science - Health Information Technology - Ivy Tech Community College (2021-05)