Medical Receptionist at Atrium Navicent Health-Byron, GA (2024-12 – Present)
- Greets patients and family members over the phone and in person
- Assists doctors, nurses, and patients
- Schedules doctors' appointments for patients
- Performs clerical and administrative tasks
- Prepares medical files
- Maintains and keeps patient information confidential
- Maintains medical supplies and equipment
Lead Endoscopy/Reprocessing Technician at Atrium Navicent Health-Macon, GA (2020-07 – 2024-12)
Oversee, manage and conduct Educational training for (8)Endoscopy technicians. Supports and assists physicians and registered nurses with procedures as directed. Verifies proper equipment functioning and performs safety checks.
Maintains and/or repairs endoscopic equipment. Clean, disinfect, or calibrate scopes or other endoscopic instruments according to manufacturer recommendations and facility standards. Collect specimens from patients, using standard medical procedures.
Perform safety checks to verify proper equipment functioning. Maintain or repair endoscopic equipment.
Insurance Verification Specialist at Atrium Navicent Health-Macon, GA (2017-06 – 2020-07)
Monitors incoming patient orders and gathers information needed to complete the pre-authorization and scheduling of an order. I also evaluated portions to be paid by the customer as well as perform all insurance related assignments as instructed.
Family Medicine Residency Program Coordinator at Atrium Navicent Health-Macon, GA (2013-02 – 2017-06)
- Create and update faculty, resident and mid-level clinician schedules
- Coordinate resident and faculty on call schedules
- Manage resident recruitment
- Manage ERAS
- Coordinate interview and ranking process
- Manage faculty recruitment
- Coordinate credentialing of residents at participating institutions
- Administer MyEvaluations database and distribute reports
- Provide periodic updates and ensure accuracy of all national electronic data bases, i.e. ABFM, GME Track Census, Frieda, ACGME, NRMP, AAMC
- Direct administrative documentation including personnel files, continuing education, medical licensure requirement, and accounts payable
- Maintain Program Letters of Agreement with participating institutions
- Coordinate Annual Program Review, Faculty Retreat, Internal Review, and Accreditation Site Visits
- Coordinate New Resident Orientation, Graduation and other residency program activities
- Administer the ABFM In-Training Examination
- Provide consultation to other departments and participate on hospital committees as needed
- Supervise the Business and Financial Analyst and Administrative Assistant
- Develop and manage residency program budget in partnership with the Business and Financial Analyst
- Work collaboratively with Office Nurse Managers in areas of educational and clinical intersection
- Participate on the hospital Graduate Medical Education Committee
- Maintain Notary Public standing and provide notary services to the department
- Ensure my 20 residents and faculty were in compliance with training requirements, policies and procedures
Medical Student Coordinator at Atrium Navicent Health-Macon, GA (2010-06 – 2017-06)
Overseen 10 (3rd/4th yr. medical students). I also coordinate the daily operations of the surgery/trauma medicine clerkship program and coordination of electives for medical students. I provided assistance to faculty for all medical student education activities.
- Coordinated third year medical students with guidance by the clerkship program director
- Serve as the central scheduler for faculty clerkship activities and prepared individualized schedules, syllabus, feedback materials, examinations, and evaluations
- Organized and facilitate the Clerkship orientation for each eight-week rotation
- Updated the syllabus and training materials as directed
- Produce, distribute, and document the return of each evaluation from faculty to assure prompt and accurate grade reporting
- Using standards established by the Clerkship Directors, calculate, and report the clerkship final grades for each medical student
- Serve as a supportive liaison between the Clerkship Directors and the students, encouraging the students to seek assistance as appropriate during their rotation
- Communicate identified system problems (and potential solutions) to the Clerkship Directors, department director or chair as appropriate
- Communicate with Academic and Student Affairs to ensure the accuracy of student grades and schedule changes
- Participated in meetings with students and/or Academic and Student Affairs when appropriate
- Coordinate the elective rotations for fourth year medical students in surgery/trauma with guidance by the Surgery /Trauma clerkship program director
- Scheduled students with faculty and prepare calendars for the elective rotations, sub-internships, and rural preceptorships
- Serve as primary point of communication between medical students and faculty regarding rotations and supervisory assignments
- Serve as a supportive liaison between the Clerkship Director and the students, encouraging the students to seek assistance as appropriate during their rotation
- Communicate identified system problems (and potential solutions) to the Clerkship Director, department director or department chair as appropriate
