Carolina Olea
Patient Care Coordinator
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About
I am actively seeking a position as a store associate, bringing with me a robust skill set and diverse experience that align well with the demands of the role. With a keen ability for multitasking and a reputation for being a fast learner, I am proficient in both English and Spanish, enabling effective communication with a broad range of customers. My background in an office setting has equipped me with organizational prowess, attention to detail, and customer service skills that are directly transferable to the retail environment.
I am eager to leverage these strengths to contribute effectively to your team and ensure exceptional customer experiences.
Experience
Patient Care Coordinator at Sleep Apnea Team LLC (2023-04 – Present)
- Speak with patients regarding their insurance coverage and how it pertains to there diagnostic testing
- Call and schedule patients for a diagnostic test
- Run Ad/Hoc Reports regarding patient balances and call patients to process payments
- Process patient data from diagnostic test by uploading our testing equipment, cleaning the devices and clearing out the old data on the device
Claims Coordinator at Medical Concierge Services (2022-05 – 2023-04)
- Verify Patient Insurance Coverage
- Submit insurance claims on behalf of our healthcare providers
- Follow up on insurance claims to ensure they get paid in timely manner
- Run Ad/Hoc reports daily to show the status of my work rate and any pending claims
Education
– South High School (2020 – 2024)

