Caroline Rakestraw

Drove membership sales by engaging prospective clients, identifying fitness goals, and confidently communicating the value of Orangetheory's training programs and membership options. Conducted studio tours and introductory consultations. Managed the full sales process from initial inquiry through enrollment, including lead generation, appointment scheduling, membership presentations, and closing.

Sales Associate at OrangeTheory Fitness (2026-09 – Present)

• Drove membership sales by engaging prospective clients, identifying fitness goals, and confidently communicating the value of Orangetheory's training programs and membership options.
• Conducted studio tours and introductory consultations.
• Managed the full sales process from initial inquiry through enrollment, including lead generation, appointment scheduling, membership presentations, and closing.
• Maintained strong relationships with current members through personalized service, proactive communication, and a welcoming studio experience.
• Utilized CRM/studio systems to track leads, manage follow-ups, and maintain accurate client information.
• Supported day-to-day studio operations, including front-desk coverage, studio cleaning, class check-ins, retail sales, and maintaining an organized and inviting environment.

Assistant to the Design Manager at BCI Brands (2026-02 – 2026-08)

• Managed communication between design and production teams to streamline workflow and resolve design-related issues.
• Organized design archives, including sketches, trims, fabrics, and sample inventory.
• Managed team scheduling, including tracking attendance, handling payroll, coordinating PTO requests, and maintaining accurate records to support workflow planning, as well as executive calendar.
• Solved inter-office/building problems as they came up, including office layouts, facilities, door access and mail services.
• Served as a fit model and participated in fittings for multiple product categories, including ready-to-wear, activewear, and outerwear.
• Handled confidential personal and professional projects for the Design Manager, ensuring discretion, organization, and timely completion.

Front Desk Receptionist at Prominent Title Agency (2025-05 – 2026-01)

• Greeted clients, visitors, and vendors and directed them to the appropriate personnel or meeting areas.
• Answered and managed incoming calls, screen inquiries, and routed messages or calls to the relevant departments or team members.
• Performed general clerical duties such as filling, faxing, photocopying, and managing correspondence.
• Received and distributed mail, packages, and deliveries promptly.
• Maintained a clean and organized reception areas, ensuring all necessary materials and supplies are stocked and readily available.
• Entered and processed order requests into Qualia, ordered title exams, managed data entry tasks and maintained accurate records.

Students Worship Leader at Crossroads Church (2024-11 – 2025-03)

• Led worship for student ministry services and events, developed/led rehearsals for student worship teams, including vocalists and instrumentalists, while running sound checks and music directing.
• Planned/organized worship sets while coordinating with the Students team to align worship music sets with the theme and goals of student events.
• Helped recruit/train students who wished to participate in worship ministry and built relationships with students and volunteers.

Creative Producer at Crossroads Church (2023-06 – 2024-11)

• Developed comprehensive series and service plans, including music sets, announcements, and creative visuals.
• Managed video production logistics, budgets, casting, and location scouting.
• Handled contracts, permits, and wardrobe coordination.
• Created in room experiences for a weekly audience of 250,000 people across ten campuses and online platforms.

Theatre and Dance Teacher at HELP Homeschool (2023-08 – 2024-05)

• Directed, choreographed, and designed the show Mary Poppins Jr. for 50 high school performers.
• Taught techniques for theatre and improv to high schoolers.
• Created lesson plans for two semesters of dance for 5-8 year olds and taught dance techniques and choreography resulting in a performance at the end of each semester.

Dog Daycare Attendant at K9 Country Club (2022-08 – 2022-11)

• Responsible for the care and well-being of dogs at a daycare facility.
• Supervised playtime, feeding, administering medications.
• Interacted with dogs of all sizes and breeds while also maintaining a clean and organized environment.
• Maintained accurate records of each dog's behavior, feeding schedule, medication needs, and any incidents that occur during their stay.
• Greeted pet owners and checked in dogs as they arrived, ensured that all necessary paperwork was up to date.
• Provided updates to pet owners about their dog's behavior, playtime, or any issues that may have arisen during their stay.

Associate Producer at Day Twosday (2021-05 – 2021-08)

• Assisted the Producer in coordinating and overseeing all aspects of the production process.
• Helped manage the production schedule and communicated with department heads to address any issues or changes that arise on set.
• Coordinated between various production teams and assisted with coordinating locations, permits, and necessary equipment for shoots.
• Ensured actors, crew, and equipment are available and on time for scheduled shoots and managed transportation.
• Ensured that production costs are properly recorded and that invoices are submitted for payment in a timely manner.

Animal Care Technician at Petland Inc. (2021-02 – 2021-09)

• Performed opening/closing procedures in the kennel, monitored all puppies' health/nutrition daily, assisted veterinarian with puppy examinations and provided care/medications as prescribed by the veterinarian, helped maintain records kept for puppies.

– Cincinnati Hills Christian Academy (2013-08 – 2017-05)

B.A in Theatre with a Concentration in Dance – Northern Kentucky University (2018-08 – 2022-05)