Carolyn Duncan

Charismatic and results-driven Brand Ambassador with over 10 years of experience in retail, customer engagement, and promotional events. Adept at representing brands with enthusiasm and professionalism, educating customers, and driving product awareness both in-person and online. Skilled in merchandising, event setup, and social media outreach. I am currently pursuing a degree in Business Management & Human Resources to enhance my strategic marketing and leadership capabilities further.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Brand Ambassador 

Samplers Inc-Covington, LA

May 2025 to Present

· Represented national brands at Costco and Sam’s Club roadshows

· Delivered engaging product demonstrations and samplings to boost awareness · Set up and broke down promotional displays with precision and brand consistency · Educated customers on product features, benefits, and usage

· Captured customer feedback and reported insights to marketing teams

· Double Shifts- Mornings /Costco and Evenings at Sam's Club

Sales Lead / Key Holder 

Goodwill Industries-Baton Rouge, LA

January 2024 to August 2025

· Opened and closed store independently, ensuring operational excellence

· Trained and supervised staff to improve customer service and sales performance · Managed POS systems, cash handling, and daily financial reporting

· Led merchandising efforts and maintained visual standards

Car Wash Manager 

Zips Car Wash-Siloam Springs, AR

January 2023 to May 2023

· Oversaw daily operations and team scheduling

· Managed customer service and social media outreach

· Trained new hires and ensured safety compliance

Product Demonstrator / Field Merchandiser 

Advantage Solutions-Siloam Springs, AR

March 2021 to May 2023

· Conducted in-store demos and maintained brand displays · Built rapport with customers to increase product engagement · Reported performance metrics and customer feedback to brand teams

Sales Floor Lead / Associate 

Walmart-Siloam Springs, AR

January 2012 to July 2018

· Delivered high-quality customer service in a fast-paced environment · Led team in inventory management and floor organization · Assisted with onboarding and training new associates

• Bachelor of Science Business- Analytics Human Resource Management Liberty University Online
•  GED Louisiana Technical College