Carolyn Weaver

Accomplished and energetic Secretary with a solid history of achievement in office environment. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include typing, proofreading documents and maintaining organization in the office. Service-oriented secretary with fifteen years of background in an office environment.

Administrative Assistant at Morgan State University (2023-01 – Present)

Legal Secretary

• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Managed phone and email correspondence, ensuring timely communication and efficient mail handling.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Monitored office supplies inventory and ordered supplies, maintaining seamless office operations.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Assisted coworkers and staff members with special tasks on a daily basis.
• Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
• Recorded and organized data in spreadsheets and databases for efficient information management.
• Ensured accuracy and completeness of documents by editing and proofreading content.
• Handled multiple tasks simultaneously, maintaining accuracy and timeliness in completion.

Legal Secretary at Shaughnessy Law Office PLLC (2016-12 – 2022-12)

• Coordinated mailing and delivery of important legal correspondence to clients, witnesses, and court officials.
• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Maintained the master calendar for client appointments and court appearances.
• Set up and maintained physical and electronic filing systems.
• Organized and maintained law libraries, documents and case files.
• Reduced errors in legal documents by diligently reviewing drafts for accuracy, clarity, and proper formatting.
• Supported litigation teams during trials with seamless organization of exhibits and witness testimony materials.
• Processed and distributed invoices to bill clients.
• Managed receipt and distribution of all incoming mail to ensure prompt communication within the office.
• Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
• Created and tracked all expenses and client account codes using Clio Legal Software.
• Optimized attorney productivity through expert coordination of travel arrangements and calendar management.
• Maintained functionality of office equipment and ensured adequate supply levels to facilitate smooth operations.
• Assisted in maintaining department attorney personnel files with the utmost confidentiality.
• Kept reception area clean and organized to offer positive first impression to every visitor.
• Answered and directed calls using multi-line switchboard.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Senior Caregiver at Homeinstead Senior Caregiver (2011-04 – 2016-11)

• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Supported patients and families emotionally, fostering resilience and coping strategies during challenging times.
• Enhanced well-being of elderly patients through companionship and active listening.
• Developed strong rapport with patients and families, fostering trust and open communication.
• Provided safe mobility support to help patients move around personal and public spaces.
• Supported mobility needs of patients by assisting with transfers, ambulation, and positioning techniques.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Planned, prepared and served meals and snacks according to prescribed diets.
• Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
• Documented patient care activities accurately to ensure compliance with regulatory standards and facilitate effective care coordination.
• Participated in ongoing training opportunities to stay current on best practices and industry trends in senior care.

Executive Secretary at Federal Bureau Of Investigation (FBI) (1987-08 – 2011-03)

• Coordinated travel arrangements and assembled documents for management and executive meetings, ensuring seamless logistics.
• Managed daily calendar for five FBI agents, optimizing schedule for effective time management.
• Maintained executives' schedules for optimal productivity.
• Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
• Organized corporate and office meetings for up to fifteen team members.
• Received and screened high volume of internal and external communications, including email.
• Set up and oversee administrative policies and procedures for offices or organizations.
• Maintain a Top Secret Clearance to handle Top Secret documents.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
• Prepared agendas and minutes for meetings, enhancing efficiency and ensuring participants were informed.
• Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
• Assisted in preparing detailed reports for management, enabling informed decision-making.

High School Diploma – Wakefield High School (1987)

Some College in CNA – CNA SCHOOL