CMS at Capital Bridge Health Services (2024-11 – 2026-04)
- answer Phones
- Help Consumers
- keep PHI and PII information private
Freight Coordinator at Livingston International Inc (2017-04 – 2024-03)
- Coordinated shipments and logistics for international freight transportation.
- Managed documentation and compliance for customs clearance processes.
- Communicated with clients to update shipment status and resolve issues.
- Developed relationships with carriers to optimize freight rates and services.
- Utilized tracking systems to monitor shipments and ensure timely delivery.
- Collaborated with internal teams to streamline operational workflows.
- Assisted in training new staff on freight procedures and software tools.
- Analyzed shipping data to identify trends and improve efficiency in operations.
- Communicated regularly with customers and suppliers regarding shipment status updates.
- Coordinated shipments with carriers, customers, and vendors to ensure timely deliveries.
Customer Service Representative at Lowes Home Improvement (2017-02 – 2017-04)
- Assisted customers in locating desired products throughout the store.
- Responded to customer inquiries and resolved issues promptly and professionally.
- Maintained product displays and ensured shelves were stocked efficiently.
- Processed transactions accurately at the check out counter.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
