Freight Forwarding Manager - Guthrie-Hubner Inc - Duluth, MN
(2011-08)
- Coordinate required paperwork for international shipments for clients ensuring timely delivery of documents for discharge of goods - i.e. bill of lading, certificate of origin, official weight and commodity classification.
- Compile documents to comply with international regulations determined by country and commodity.
- File required U.S. Census export details in AES.
- Coordinate with clients for laboratory testing and certification required for entry into foreign country.
- Communicate with Federal Grain Inspection Services regarding necessary shipment documentation.
- Communicate with USDA PPQ to obtain certificate of sanitary regulations to enter country of discharge.
Retail Support Specialist - Best Buy Corporate - Richfield, MN
(2010-06 - 2011-08)
- Worked directly with retail supply chain team to ensure inventory was meeting customer demand.
- Monitor inventory performance across store locations and identify stock level issues, shrink concerns, and replenishment challenges.
- Assist with the implementation of corporate inventory initiatives, tools, and system updates in the field.
- Partner with supply chain teams to ensure accurate and timely product allocation, transfers, and deliveries.
- Analyze inventory reports and data to identify trends and develop insights for improving product availability and turnover.
- Support seasonal transitions, promotional events, and new product launches from an inventory readiness perspective.
- Guide store teams on inventory best practices, cycle counts, and compliance with inventory processes and tools.
- Collaborate with IT and systems teams to troubleshoot inventory system errors or mismatches.
- Collect feedback from stores regarding inventory tools and share with corporate teams to influence future improvements.
- Maintain reporting and dashboards to track resolution of inventory issues, trends, and KPIs.
Deputy of Counter Intelligence - Best Buy - Minnetonka, MN
(2009-06 - 2010-06)
- Established structure within precinct with high focus on foundational excellence
- Responsible for launching of Project Reboot within store
- Coached and developed a team of 14 agents
- Single point of contact for Geek Squad clients
- Strong emphasis on relationship building and development of agents
Magnolia Home Theater Professional - Best Buy - Minnetonka, MN
(2008-07 - 2009-06)
- Provided expert knowledge of premium assortment to make sales
- Single point of contact for customers to build lasting relationships
- Expand client base by utilizing in home consultation service and continuous contact with potential customers
- Effective communication with customers to personalize their Magnolia experience
Product Process Manager - Best Buy - Blaine, MN
(2006-08 - 2008-07)
- Responsible for recruiting, hiring, training, and development of over thirty employees.
- Established rhythm for merchandising standards
- Manage inventory levels, store merchandising, and loss prevention in order to maximize profitability.
- Ensure annual shrink budget is achieved through daily stock count process and loss prevention initiatives.
- Create, execute, and oversee plan to manage annual inventory of store.
- Thorough knowledge of space management systems as well as store inventory systems
Sales Supervisor - Best Buy - Blaine, MN
(2005-01 - 2006-08)
- Create and track business plan template to identify which key profit drivers are to be focused on for the next fiscal month.
- Accountable for establishing new initiatives to execute sales budgets for departments.
- Following labor budgets to schedule effective coverage in each department by analyzing sales trends from previous years.
- Researching business trends such as close rate, average sales per transaction, and units per transaction to gauge what coaching is needed in each area.