Carrie Williams
Executive HR Generalist | Multi-Unit Operations
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About
Senior Human Resources professional with progressive responsibility supporting large, multi-unit operations. Trusted partner to executive and field leadership across employee relations, compliance, workforce planning, and talent strategy. Proven experience supporting up to 42 locations and 1,200 employees in fast-paced, operational environments.
Experience
HR Generalist - M&M Custard, LLC – Freddy's Frozen Custard & Steakburgers (Franchisee)
(2023-01)
- Primary HR partner for up to 42 restaurant locations and approximately 1,200 employees.
- Advise executive and field leadership on employee relations, investigations, corrective action, and terminations.
- Lead performance management processes including coaching, documentation, and improvement plans.
- Develop and maintain HR policies, procedures, and compliance documentation.
- Support workforce planning, onboarding strategy, and leadership development initiatives.
- Lead full-cycle recruiting strategy for hourly and management roles across multi-unit operations.
- Support employer branding, HR communications, and recruiting campaigns.
Senior Recruiter - PeopleScout - Remote
HR Generalist / Recruiter - Right at Home Care
Staffing & Scheduling Administrator / HR Assistant - Lowe's
Office Manager / Operations Leadership
Hospitality & Events
Education
Associate of Arts - Human Services - Genesee Community College
