Multi Unit Operations Director
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Highly collaborative operations leader proven in directing high-performance teams and complex projects with consistent results. Demonstrated success spearheading cultural transformations while driving profitability in the hospitality and entertainment industries. Adept at coaching diverse teams and implementing innovative solutions that exceed metrics.
Proven leader in hospitality and entertainment, currently overseeing operations for 7 Dave & Buster’s locations across Arizona and California, driving $80M in annual revenue. Expertise in multi-unit management, strategic growth, and operational efficiency, with a strong track record of turning around underperforming locations at Dave & Buster’s, Buffalo Wild Wings, and Cracker Barrel. Skilled in P&L management, team leadership, cost control, culture transformation, and community engagement.
Known for driving EBITDA growth (+12%), reducing labor costs (-5%), and implementing initiatives that enhance both employee experience and bottom-line results.
Associates of Art in Business Administration - 2009
