Carter Catlette

Assisted with front-desk operations, filing, client intake, and administrative processes Communicated with clients regarding insurance information and sliding-scale payment options to improve access to mental health services Maintained professionalism and confidentiality while interacting with clients in a clinical setting

Administrative Intern/Volunteer at EMERGE Family Therapy & Teaching Clinic (2026-01 – Present)

• Assisted with front-desk operations, filing, client intake, and administrative processes
• Communicated with clients regarding insurance information and sliding-scale payment options to improve access to mental health services
• Maintained professionalism and confidentiality while interacting with clients in a clinical setting
• Observed therapy sessions and participated in treatment planning discussions during internship training
• Utilized Theranest, RingCentral, Hushmail, and secure document platforms

Camp Counselor at Camp St. Christopher (2024-06 – 2025-08)

• Provided emotional support and mentorship to campers navigating homesickness, anxiety, and social challenges
• Practiced active listening and empathy to foster trust and create a safe environment for open communication
• Collaborated with other counselors to identify and respond appropriately to camper's emotional or behavioral needs
• Lifeguard Certification—Red Cross (valid through 2027)

Server, Host, & Expo at The String Bean (2026-06 – 2026-08)

• Provided attentive customer service in a fast-paced restaurant environment while serving and hosting guests
• Managed multiple tables, guest requests, and competing priorities while maintaining accuracy and professionalism
• Coordinated between front-of-house and kitchen staff while working expo to ensure accurate and timely food service
• Strengthened communication, teamwork, problem-solving, and multitasking skills across multiple restaurant roles

Mission Counselor at Glory Ridge (2024-06 – 2024-08)

• Partnered with community members to complete home repair and renovation projects for families in need
• Maintained a nonjudgmental and compassionate approach when serving individuals in sensitive living conditions
• Demonstrated adaptability, humility, compassion, and resilience in physically and emotionally demanding settings

Hostess at Post House Inn (2022-01 – 2023-12)

• Managed restaurant and inn reservations, coordinating guest schedules
• Answered phone inquiries, demonstrating professionalism and clear communication with guests
• Developed strong organizational and multitasking skills while maintaining composure and positive interpersonal interactions in fast-paced administrative settings

B.S. in Psychology – Wofford College (2023-09 – 2027-05)