Catherine Ludlum
Client Services & Delivery Coordinator
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About
Dependable and hardworking customer service professional with experience in retail, food service, delivery coordination, customer relations, and client support. Recognized for excellent communication skills, reliability, attention to detail, and the ability to thrive in fast-paced environments. Enjoys staying productive, working as part of a team, and providing exceptional service to customers.
Seeking a long-term opportunity where a strong work ethic, positive attitude, and commitment to excellence can contribute to team success.
Experience
Client Services & Delivery Coordinator - Cater2U
(2019-08 - 2026-04)
- Coordinated daily deliveries and customer requests while maintaining efficiency and accuracy.
- Managed scheduling, purchasing, and delivery logistics.
- Built strong customer relationships through exceptional service.
- Resolved customer concerns professionally and effectively.
- Maintained detailed records and ensured timely completion of all requests.
Patient Dietary Aide / Call Center Associate - Compass Group at Norwalk Hospital
(2018-08 - 2020-05)
- Assisted customers with meal selections and special requests.
- Processed orders accurately and maintained detailed records.
- Provided excellent customer service in a fast-paced environment.
- Worked closely with team members to ensure timely service.
Crew Member - Bow Tie Cinemas
(2017-06 - 2018-01)
- Delivered exceptional customer service in a high-volume environment.
- Processed cash and credit card transactions accurately.
- Assisted customers with ticket purchases and concessions.
- Maintained clean, organized facilities and work areas.
Crew Member - Dunkin' Donuts
(2015-05 - 2017-03)
- Provided friendly and efficient customer service.
- Prepared food and beverages according to company standards.
- Processed customer transactions accurately.
- Assisted with inventory, cleaning, and daily operations.
- Worked effectively as part of a fast-paced team.
Elderly Companion
(2008-04 - 2014-03)
- Assisted clients with daily activities and transportation needs.
- Maintained dependable schedules and strong communication.
- Provided compassionate support while ensuring client comfort and safety.
Education
High School Diploma - Greenwich High School
