Catherine Merkel

Community-focused professional with experience in health services, clinic administration, customer service, and community volunteering. Brings clear communication, organization, and dependable teamwork to support clients and daily operations.

Barista/Cashier - Essence Of Ohana - Kualapu’u

(2015-11 - 2016-07)

• Delivered friendly customer service while taking orders and processing payments
• Prepared beverages and maintained a clean, organized service area
• Supported efficient daily operations in a fast-paced setting

Scan/File/Shred - Partners in Development Foundation - Hoolehua

(2016-09 - 2016-12)

Scan, file online and shred old paper documents.

• Scanned, filed, and organized documents to support accurate records management

Office Manager/Receptionist - Ka Hoailona Rural Health Clinic - Kaunakakai

(2017-10 - 2018-06)

Schedule patient appointments, Medical billing, Fax/File. Excel, Microsoft. (Learned everything on my own, by calling billing companies, insurance, etc)

• Managed front-office operations and greeted clinic visitors
• Supported appointment scheduling, phone inquiries, and administrative tasks
• Maintained organized records and a welcoming reception area

CHW - Na Puuwai - Kaunakakai

(2019-10 - 2020-03)

Outreach community events, Health/Nutrition with Elementary schools on Molokai.

• Supported community health services and connected clients with clinic resources

Volunteer - Moomomi beach clean up

(2012 - 2012)

• Participated in a community beach cleanup

Volunteer - Saint Damien of Molokai Church Toyland

(2012 - 2014)

• Supported the Saint Damien of Molokai Church Toyland community event

Volunteer - Saint Damien of Molokai Church Clean up

(2013 - 2015)

• Contributed to community cleanup efforts through Saint Damien of Molokai Church

Volunteer - Molokai Youth Center Mohala (ex. Summer Program)

(2013 - 2013)

• Volunteered with the Molokai Youth Center Mohala summer program

High School Diploma - Molokai High School (2013-08 - 2017-05)

UH Maui - Molokai College (2017-08)