Daronda White

Human services professional with experience in community outreach, resource navigation, housing and social-service referrals, client advocacy, intake and assessment, and cross-agency coordination. Skilled in engaging people experiencing homelessness and families with complex needs, maintaining HMIS and case-management records, and connecting participants with health, housing, and support services.

Community Health

Worker training through Futuro Health is in progress;

certification pending completion.

Site Supervisor / Interim Housing Case Manager - A Step to Freedom Inc. - Los Angeles, CA

(2026-02)

• Coordinate interim-housing operations and client support while maintaining safe, organized, policy-compliant services.
• Connect clients with appropriate community resources and coordinate follow-up with service partners as needs arise.
• Maintain program documentation, incident reports, and operational records to support continuity and accountability.
• Collaborate with staff and external providers to address barriers and support client stability.

TLS–Families Case Manager - HOPICS–SSG

(2024-05 - 2026-02)

• Assessed family needs, established service goals, and coordinated referrals and interventions based on changing circumstances.
• Connected more than 35 families with community programs and resources to support well-being and self-sufficiency.
• Advocated for client rights and collaborated with multidisciplinary teams and external agencies.
• Maintained accurate, confidential case documentation and monitored ongoing service needs.

Homeless Engagement Team - Los Angeles Homeless Services Authority (LAHSA)

(2022-12 - 2024-04)

• Conducted outreach and responded to requests for assistance involving people experiencing homelessness.
• Identified service needs and linked participants to available homeless services, community resources, and referrals.
• Maintained current Clarity/HMIS records documenting services delivered in the field.
• Represented the team at community meetings and supported client advocacy during CES and case-conferencing meetings.
• Coordinated follow-up with senior staff, local government offices, and City and County departments.

Support Specialist - The People of Concern

(2022-10 - 2023-05)

• Explained access-center services and connected participants with community resources and transportation information.
• Linked participants to onsite medical care and case management for further needs assessment.
• Responded to crises, documented incidents, and coordinated with staff to maintain a safe, accessible service environment.

Program Assistant / Case Manager / Program Support Specialist - New Directions for Veterans

(2020-11 - 2022-09)

• Conducted intakes and assessments for housing, mental-health, and substance-use support needs.
• Connected veterans with housing applications, permanent supportive housing resources, and relevant service providers.
• Maintained case notes, individualized service plans, and records in ICMS, CHAMP, and HMIS.
• Coordinated program activities and collaborated with leadership and community providers to support client engagement.

Family Services Specialist - Crystal Stairs Inc.

(2022-10 - 2022-12)

• Processed family eligibility and enrollment information and maintained accurate data in the Centralized Eligibility List.
• Managed activities and changes for a caseload of approximately 150 or more clients.
• Coordinated with internal and external organizations to resolve enrollment and service issues.

In-Home Caregiver - In-Home Supportive Services (IHSS)

(2023-04)

• Support daily living needs, meal planning, and household routines while promoting dignity and independence.
• Observe and communicate changes in client needs to help support appropriate follow-up and continuity of care.

Community Health Worker training - Futuro Health (2026-10 - 2026-12)

Associate of Science - Social and Behavioral Science - Los Angeles Harbor College (2022-06)

Bachelor of Arts - Public Sector Management - California State University, Northridge (2027)

Peer Support Specialist Certificate - Loyola Marymount University (2023-09)